Direct telephone communication from ZLC to missoula and helena slow being installed.

Attributes
ACN	107448
Time
Date	198903
Day	Sun
Local Time Of Day	0601 To 1200
Place
Locale Reference	atc facility : zlc
State Reference	UT
Aircraft 1
Controlling Facilities	tower : hln tower : mso
Person 1
Affiliation	government : faa
Function	controller : radar
Qualification	controller : radar
ASRS Report	107448
Events
Anomaly	other anomaly other other anomaly other
Independent Detector	other other : unspecified atc
Resolutory Action	other
Consequence	Other
Supplementary
Primary Problem	ATC Human Performance
Air Traffic Incident	other
Situations
ATC Facility	other physical facility procedure or policy : unspecified

Narrative:

In sept of 1988, salt lake city ARTCC facility advisory board (fab) met and discussed a safety item. Specifically, a voice page telephone line for direct communications with helena and missoula, mt ATC tower's (non-radar approach controls). According to the minutes of that meeting, 'the lines are currently being installed at both hln and mso ATC tower's, expected service date is 11/tue/88.' according to the minutes of the following meeting, 11/mon/88, the 'service is still being installed, and the service date is changed to 'soon''. How soon? It is now march/sun/1989 and fab has closed the item, and we still do not have direct voice communications with these facilities. We at salt lake city ARTCC would appreciate your looking into this matter.

Original NASA ASRS Text

Title: DIRECT TELEPHONE COMMUNICATION FROM ZLC TO MISSOULA AND HELENA SLOW BEING INSTALLED.

Narrative: IN SEPT OF 1988, SALT LAKE CITY ARTCC FACILITY ADVISORY BOARD (FAB) MET AND DISCUSSED A SAFETY ITEM. SPECIFICALLY, A VOICE PAGE TELEPHONE LINE FOR DIRECT COMMUNICATIONS WITH HELENA AND MISSOULA, MT ATC TWR'S (NON-RADAR APCH CTLS). ACCORDING TO THE MINUTES OF THAT MEETING, 'THE LINES ARE CURRENTLY BEING INSTALLED AT BOTH HLN AND MSO ATC TWR'S, EXPECTED SERVICE DATE IS 11/TUE/88.' ACCORDING TO THE MINUTES OF THE FOLLOWING MEETING, 11/MON/88, THE 'SERVICE IS STILL BEING INSTALLED, AND THE SERVICE DATE IS CHANGED TO 'SOON''. HOW SOON? IT IS NOW MARCH/SUN/1989 AND FAB HAS CLOSED THE ITEM, AND WE STILL DO NOT HAVE DIRECT VOICE COMMUNICATIONS WITH THESE FACILITIES. WE AT SALT LAKE CITY ARTCC WOULD APPRECIATE YOUR LOOKING INTO THIS MATTER.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.