Smoke developed from a B777 business galley ceiling and a flight attendant concerned for her safety ...

Narrative:

There was a mechanical problem on this aircraft. A truck ran into an engine and put a crack in it. While we were waiting for paperwork after the crack was fixed. A loud pop occurred and the business galley filled with smoke from the ceiling. I was informed of this by a flight attendant and told to stay at my door in cases we have to evacuate. I was asked a brief time later while I was at my door by a flight attendant if I felt safe to stay on the plane. I said no. The supervisor took me out unto the jet bridge to talk to me. He asked if I knew what a direct order was. I said yes. Do you want me to go back on the airplane? He said I can't force you. I can't push you. From then on he was intimidating and condescending. He said this is the last chance your decisions have consequences; you may or may not lose your job. I then said now I do not understand what your are saying about the direct order. I thought my safety was important. I don't want to say any more. I want a union representative.

Original NASA ASRS Text

Title: Smoke developed from a B777 Business Galley ceiling and a Flight Attendant concerned for her safety was told to remain at her station in case of an evacuation.

Narrative: There was a mechanical problem on this aircraft. A truck ran into an engine and put a crack in it. While we were waiting for paperwork after the crack was fixed. A loud pop occurred and the business galley filled with smoke from the ceiling. I was informed of this by a Flight Attendant and told to stay at my door in cases we have to evacuate. I was asked a brief time later while I was at my door by a Flight Attendant if I felt safe to stay on the plane. I said no. The Supervisor took me out unto the jet bridge to talk to me. He asked if I knew what a direct order was. I said yes. Do you want me to go back on the airplane? He said I can't force you. I can't push you. From then on he was intimidating and condescending. He said this is the last chance your decisions have consequences; you may or may not lose your job. I then said now I do not understand what your are saying about the direct order. I thought my safety was important. I don't want to say any more. I want a union representative.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1107847
Time
Date	201308
Place
Locale Reference	ZZZZ.Airport
State Reference	US
Aircraft 1
Make Model Name	B777-200
Operating Under FAR Part	Part 121
Flight Phase	Taxi
Flight Plan	IFR
Person 1
Function	Flight Attendant (On Duty)
Qualification	Flight Attendant Current
Events
Anomaly	Aircraft Equipment Problem Critical Deviation - Procedural FAR Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Smoke / Fire / Fumes / Odor

Smoke developed from a B777 business galley ceiling and a flight attendant concerned for her safety was told to remain at her station in case of an evacuation.