ZDC controller described an airspace infraction when a 'descent via' clearance was apparently misund...

Narrative:

A B737-800 was given a clearance (in plenty of time) to descend via the ALDAN1 arrival; landing rdu. I didn't observe whether or not he met the sbv restriction as I had no traffic in the way; however; after I switched the aircraft to rdu approach; I noticed the B737 crossed aldan at 13;800 and violated lib (sector 27) airspace. Once the pilot deviation was noticed; I had my d-side call sector 27 with a point-out so it would become known traffic in their airspace. The pilots need to have more education as to how to fly descend via clearances. There are so many questions asked on a regular basis between the ALDAN1 arrival and the IVANE1 arrival; that it is apparent that they have not received proper training for flying an opd. If this continues; a pilot deviation due to lack of education may cause an accident someday.

Original NASA ASRS Text

Title: ZDC Controller described an airspace infraction when a 'descent via' clearance was apparently misunderstood by an RDU air carrier arrival; the reporter noted pilots need improved training on these procedures.

Narrative: A B737-800 was given a clearance (in plenty of time) to descend via the ALDAN1 arrival; landing RDU. I didn't observe whether or not he met the SBV restriction as I had no traffic in the way; however; after I switched the aircraft to RDU Approach; I noticed the B737 crossed ALDAN at 13;800 and violated LIB (Sector 27) airspace. Once the pilot deviation was noticed; I had my D-Side call Sector 27 with a point-out so it would become known traffic in their airspace. The pilots need to have more education as to how to fly descend via clearances. There are so many questions asked on a regular basis between the ALDAN1 arrival and the IVANE1 arrival; that it is apparent that they have not received proper training for flying an OPD. If this continues; a pilot deviation due to lack of education may cause an accident someday.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1108976
Time
Date	201308
Place
Locale Reference	ZDC.ARTCC
State Reference	VA
Aircraft 1
Make Model Name	B737-800
Operating Under FAR Part	Part 121
Flight Phase	Descent
Route In Use	STAR ALDAN1
Flight Plan	IFR
Person 1
Function	Enroute
Qualification	Air Traffic Control Fully Certified
Events
Anomaly	ATC Issue All Types Airspace Violation All Types Deviation - Altitude Crossing Restriction Not Met Deviation - Procedural Clearance Deviation - Procedural Published Material / Policy

ZDC controller described an airspace infraction when a 'descent via' clearance was apparently misunderstood by an rdu air carrier arrival; the reporter noted pilots need improved training on these procedures.