An emb-145 EICAS alerted fuel 1 low level followed by fuel 2 low level with both systems indicating ...

Narrative:

We were in cruise flight enroute; when EICAS message fuel imbalance was presented on EICAS message quickly cleared and was followed by fuel 1 low level; dashes where presented on tank 1 indicator. Message cleared on EICAS then fuel 2 low level EICAS message presented. That message cleared and we had no fuel level indications (all dashes). At this time we ran fuel low level QRH which directed us to land at the nearest suitable airport. We decided on a nearby airport which was approximately 120 NM away. Fuel flow indications were normal with changes in power settings. We coordinated with dispatch who also patched maintenance in; ATC; and briefed the flight attendant. We proceeded to the divert airport and landed. Upon landing we coordinated with dispatch; station operations and maintenance.

Original NASA ASRS Text

Title: An EMB-145 EICAS alerted FUEL 1 LOW LEVEL followed by FUEL 2 LOW LEVEL with both systems indicating faults; so after running the QRH and communicating with Dispatch the flight diverted to a nearby airport.

Narrative: We were in cruise flight enroute; when EICAS message fuel imbalance was presented on EICAS message quickly cleared and was followed by FUEL 1 LOW LEVEL; dashes where presented on tank 1 indicator. Message cleared on EICAS then FUEL 2 LOW LEVEL EICAS message presented. That message cleared and we had no fuel level indications (all dashes). At this time we ran fuel low level QRH which directed us to land at the nearest suitable airport. We decided on a nearby airport which was approximately 120 NM away. Fuel flow indications were normal with changes in power settings. We coordinated with Dispatch who also patched Maintenance in; ATC; and briefed the Flight Attendant. We proceeded to the divert airport and landed. Upon landing we coordinated with Dispatch; station Operations and Maintenance.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1115906
Time
Date	201309
Local Time Of Day	0001-0600
Environment
Light	Night
Aircraft 1
Make Model Name	EMB ERJ 145 ER/LR
Operating Under FAR Part	Part 121
Flight Phase	Cruise
Component
Aircraft Component	Fuel Quantity-Pressure Indication
Person 1
Function	Pilot Flying Captain
Qualification	Flight Crew Air Transport Pilot (ATP)
Events
Anomaly	Aircraft Equipment Problem Critical

An emb-145 EICAS alerted fuel 1 low level followed by fuel 2 low level with both systems indicating faults; so after running the QRH and communicating with dispatch the flight diverted to a nearby airport.