 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
B777 captain reports the inability to access ipad information due to the lack of a keypad to enter the security code after a recent ios upgrade.
| Attributes | |
| ACN | 1119339 |
| Time | |
| Date | 201309 |
| Local Time Of Day | 0601-1200 |
| Place | |
| Locale Reference | ZZZZ.Airport |
| State Reference | FO |
| Aircraft 1 | |
| Make Model Name | B777-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Electronic Flt Bag (EFB) |
| Person 1 | |
| Function | Captain Pilot Flying |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy |
Narrative:
At the gate just prior to departure I was preparing to read the required tsa directive for flights returning to the us from a foreign country; located in part 1. I could not access part 1 using the reader application. It requested the security code required to open part 1; however the ipad or reader program did not present a keyboard in order to type the security code into the displayed security code entry window. I tried closing all programs and rebooting the ipad with no success. In essence I flew the entire flight; round-trip without access to my part 1. This occurred after company authorized upgrading the ipad to ios 7 and I completed that upgrade prior to departure on this trip. I am working with the flight department to correct whatever the issue is with my ipad or reader program.
Original NASA ASRS Text
Title: B777 Captain reports the inability to access iPad information due to the lack of a keypad to enter the security code after a recent IOS upgrade.
Narrative: At the gate just prior to departure I was preparing to read the required TSA directive for flights returning to the US from a foreign country; located in Part 1. I could not access Part 1 using the Reader application. It requested the security code required to open Part 1; however the iPad or Reader program did not present a keyboard in order to type the security code into the displayed security code entry window. I tried closing all programs and rebooting the iPad with no success. In essence I flew the entire flight; round-trip without access to my Part 1. This occurred after company authorized upgrading the iPad to IOS 7 and I completed that upgrade prior to departure on this trip. I am working with the flight department to correct whatever the issue is with my iPad or Reader program.
Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.