Narrative:

During rii inspection of rudder power control units (PCU)'s after PCU replacements in october 2013; noted rudder was sitting low (sagging) in the aperture [cutout opening in vertical stabilizer fin for the rudder]. Inspection of rudder hinges noted some attachment hardware was missing from previous installation. Parts missing were top hat bushings on main rudder hinges. The party involved [with the] responsibility for the missing parts was a sub-contract repair station. This is the 4th or 5th documented incident of rudder parts missing from our aircraft in the last couple of years. A maintenance management person instituted changes in aircraft maintenance manual (amm) and ipc to correct this; but its starting to happen all over again. The repair station installed this rudder in july 2013. The repair installation of missing rudder attachment points was complied with on our air carrier work cards. This event took place on a crj-200 aircraft. [Contract] vendor discrepancy forms were filled out before and [now] again; as per our general maintenance manual (gmm) in regards to our continuing analysis surveillance system (cass) program.

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Original NASA ASRS Text

Title: An Aircraft Maintenance Inspector reports finding hat bushings missing from the rudder hinges on a CRJ-200 aircraft; three months after the aircraft returned from a Heavy Maintenance Check at a Contract Repair Station. While performing an RII Inspection of the rudder Power Control Units (PCUs); he noticed the United States flag paint lines did not line up with the paint lines on the rudder.

Narrative: During RII Inspection of Rudder Power Control Units (PCU)'s after PCU replacements in October 2013; noted rudder was sitting low (sagging) in the aperture [cutout opening in vertical stabilizer fin for the rudder]. Inspection of rudder hinges noted some attachment hardware was missing from previous installation. Parts missing were top hat bushings on main rudder hinges. The party involved [with the] responsibility for the missing parts was a Sub-Contract Repair Station. This is the 4th or 5th documented incident of rudder parts missing from our aircraft in the last couple of years. A Maintenance Management person instituted changes in Aircraft Maintenance Manual (AMM) and IPC to correct this; but its starting to happen all over again. The Repair Station installed this rudder in July 2013. The repair installation of missing rudder attachment points was complied with on our Air Carrier Work Cards. This event took place on a CRJ-200 aircraft. [Contract] Vendor discrepancy forms were filled out before and [now] again; as per our General Maintenance Manual (GMM) in regards to our Continuing Analysis Surveillance System (CASS) Program.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.