Hard landing inspection following flight attendant complaints.

Attributes
ACN	113921
Time
Date	198906
Day	Fri
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : sba
State Reference	CA
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Medium Large Transport, Low Wing, 2 Turbojet Eng
Navigation In Use	Other Other
Flight Phase	landing other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	other personnel other
Qualification	pilot : atp
Experience	flight time last 90 days : 180 flight time total : 15000 flight time type : 450
ASRS Report	113921
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp pilot : flight engineer pilot : instrument pilot : commercial
Experience	flight time last 90 days : 140 flight time total : 10000 flight time type : 140
ASRS Report	114466
Events
Anomaly	other anomaly other
Independent Detector	other other : unspecified
Resolutory Action	other
Consequence	Other
Supplementary
Primary Problem	Ambiguous
Air Traffic Incident	other

Narrative:

Well flown ILS approach by copilot who was receiving an en route check by check pilot who was occupying the cockpit jumpseat. Touchdown on runway 07 was firm. After passenger had deplaned 2 F/a's who had been on aft jumpseat during landing complained that 'that landing hurt, our backs are stiff and sore'. Although neither the cockpit crew nor check pilot felt the landing was other than firm, based soley on the F/a's complaints, I had the aircraft inspected for a hard landing. This was done as a precaution prior to the aircraft's next scheduled flight. Aircraft inspected and dispatched approximately 2 hours later.

Original NASA ASRS Text

Title: HARD LNDG INSPECTION FOLLOWING FA COMPLAINTS.

Narrative: WELL FLOWN ILS APCH BY COPLT WHO WAS RECEIVING AN ENRTE CHECK BY CHECK PLT WHO WAS OCCUPYING THE COCKPIT JUMPSEAT. TOUCHDOWN ON RWY 07 WAS FIRM. AFTER PAX HAD DEPLANED 2 F/A'S WHO HAD BEEN ON AFT JUMPSEAT DURING LNDG COMPLAINED THAT 'THAT LNDG HURT, OUR BACKS ARE STIFF AND SORE'. ALTHOUGH NEITHER THE COCKPIT CREW NOR CHECK PLT FELT THE LNDG WAS OTHER THAN FIRM, BASED SOLEY ON THE F/A'S COMPLAINTS, I HAD THE ACFT INSPECTED FOR A HARD LNDG. THIS WAS DONE AS A PRECAUTION PRIOR TO THE ACFT'S NEXT SCHEDULED FLT. ACFT INSPECTED AND DISPATCHED APPROX 2 HRS LATER.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.