37000 Feet

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A witness and the two CE680 pilots involved report their aircraft rolling with no one in the cockpit after the first officer instructs a lineman to remove the chocks without insuring that the parking brake is set. Banging on the fuselage alerts the crew to the aircraft movement and the parking brake is set before a collision can occur.

Narrative:

This event did not happen to us. We were parked in an adjacent aircraft. A sovereign; was parked with APU running and door closed; crew in back of aircraft. I assume they might have been preparing to depart. Ground crew took away chocks without confirming anything with pilots first and aircraft began rolling at a fast clip towards a drain grate with a ramp grade in front of them and another xl parked a few feet in front of that. The csr called for help and knocked on the fuselage to gain crew awareness of the roll; which was quite rapid and approaching taxi speed. The crew jumped up front and applied brakes; the aircraft stopped without impact. We observed the agent being scolded by his peers and the flight crew do another walk around to insure aircraft integrity prior to flight. FBO ground crew notoriously removes chocks at this company. This never happened at the airlines. We run an airline type operation yet lack the SOP afforded by it due to the fact we basically outsource those jobs to fbos. I have no clear answer as we're already responsible for about 30 different departments. You'd think that a ramp agent might wait to pull chocks; but not this time.

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Original NASA ASRS Text

Title: A witness and the two CE680 pilots involved report their aircraft rolling with no one in the cockpit after the First Officer instructs a lineman to remove the chocks without insuring that the parking brake is set. Banging on the fuselage alerts the crew to the aircraft movement and the parking brake is set before a collision can occur.

Narrative: This event did not happen to us. We were parked in an adjacent aircraft. A Sovereign; was parked with APU running and door closed; crew in back of aircraft. I assume they might have been preparing to depart. Ground crew took away chocks without confirming anything with pilots first and aircraft began rolling at a fast clip towards a drain grate with a ramp grade in front of them and another XL parked a few feet in front of that. The CSR called for help and knocked on the fuselage to gain crew awareness of the roll; which was quite rapid and approaching taxi speed. The crew jumped up front and applied brakes; the aircraft stopped without impact. We observed the agent being scolded by his peers and the flight crew do another walk around to insure aircraft integrity prior to flight. FBO Ground crew NOTORIOUSLY removes chocks at this company. This NEVER happened at the airlines. We run an airline type operation yet lack the SOP afforded by it due to the fact we basically outsource those jobs to FBOs. I have no clear answer as we're already responsible for about 30 different departments. You'd think that a ramp agent might wait to pull chocks; but not this time.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.