ZLA enroute controller reports problem that happened the day before happened this day that deals wit...

Attributes
ACN	1167101
Time
Date	201404
Local Time Of Day	1201-1800
Place
Locale Reference	ZLA.ARTCC
State Reference	CA
Environment
Light	Daylight
Aircraft 1
Make Model Name	Large Transport
Operating Under FAR Part	Part 121
Flight Phase	Cruise
Flight Plan	IFR
Person 1
Function	Enroute
Qualification	Air Traffic Control Fully Certified
Experience	Air Traffic Control Time Certified In Pos 1 (yrs) 6
Events
Anomaly	ATC Issue All Types Deviation - Procedural Clearance Deviation - Procedural Published Material / Policy Deviation - Track / Heading All Types

Narrative:

Just like my report from yesterday. Aircraft X assigned routing sfo.OFFSHORE7.sxc... After mckey the aircraft starts heading off course. At mqo; which is five miles east of the assigned route; my trainee cleared the aircraft direct daisy. I asked the aircraft what they showed as their next point of navigation and the pilot exclaimed that they were direct daisy. I did not argue with the pilot; but they had to make a good right turn to head to daisy. They were five miles east of course and heading further east. Yesterday's aircraft was a different carrier and this one was aircraft X; but they were both off of sfo. I would start by checking the data link clearances and make sure that the flight management system is receiving the OFFSHORE7 sxc transition clearance. Until someone is able to fix this we are just briefing each other to anticipate the deviation.

Original NASA ASRS Text

Title: ZLA enroute Controller reports problem that happened the day before happened this day that deals with incorrect routing being given to aircraft causing confusion and corrections having to be made by the Controller.

Narrative: Just like my report from yesterday. Aircraft X assigned routing SFO.OFFSHORE7.SXC... After MCKEY the aircraft starts heading off course. At MQO; which is five miles east of the assigned route; my trainee cleared the aircraft direct DAISY. I asked the aircraft what they showed as their next point of navigation and the pilot exclaimed that they were direct DAISY. I did not argue with the pilot; but they had to make a good right turn to head to DAISY. They were five miles east of course and heading further east. Yesterday's aircraft was a different carrier and this one was Aircraft X; but they were both off of SFO. I would start by checking the DATA LINK clearances and make sure that the Flight Management System is receiving the OFFSHORE7 SXC transition clearance. Until someone is able to fix this we are just briefing each other to anticipate the deviation.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

ZLA enroute controller reports problem that happened the day before happened this day that deals with incorrect routing being given to aircraft causing confusion and corrections having to be made by the controller.