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A flight attendant who had deadheaded to work a flight boarded the outbound airplane to find passengers had already been boarded despite having fewer than the required number of flight attendants on board.
| Attributes | |
| ACN | 1182835 |
| Time | |
| Date | 201406 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Make Model Name | B737-700 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural FAR Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Other / Unknown |
Narrative:
I was scheduled to deadhead to work a one leg flight. Upon arriving; I immediately went to the departure gate which was across the hall. I was met by the passenger agent and captain; who informed me that they had already boarded and were ready to go as soon as we (another deadheading flight attendant and I) were settled. I walked on the aircraft; introduced myself to the lead and proceeded aft to stow my belongings. Once I was back there; I realized that there were no other flight attendants on board. I approached the lead and asked where the boarding flight attendants were and she stated they had a deadhead flight to get to. I had a discussion in my recurrent training last year that addressed this scenario. I was advised that if there are through passengers only one flight attendant is needed since those passengers have been briefed on the safety equipment. However; once you have boarded the flight attendants must stay on the aircraft since the new passengers have not yet been briefed on the safety equipment. I don't believe anyone was aware of this besides me.I believe operations shouldn't board a flight unless they are certain the boarding crew can stay until the other crew arrives. I also feel there needs to be more training on this with flight attendants; flight deck; and operations; as I don't think anyone else realized this was an issue.
Original NASA ASRS Text
Title: A flight attendant who had deadheaded to work a flight boarded the outbound airplane to find passengers had already been boarded despite having fewer than the required number of flight attendants on board.
Narrative: I was scheduled to deadhead to work a one leg flight. Upon arriving; I immediately went to the departure gate which was across the hall. I was met by the Passenger Agent and Captain; who informed me that they had already boarded and were ready to go as soon as we (another deadheading flight attendant and I) were settled. I walked on the aircraft; introduced myself to the Lead and proceeded aft to stow my belongings. Once I was back there; I realized that there were no other flight attendants on board. I approached the Lead and asked where the boarding flight attendants were and she stated they had a deadhead flight to get to. I had a discussion in my recurrent training last year that addressed this scenario. I was advised that if there are through passengers only one Flight Attendant is needed since those passengers have been briefed on the safety equipment. However; once you have boarded the flight attendants must stay on the aircraft since the new passengers have not yet been briefed on the safety equipment. I don't believe anyone was aware of this besides me.I believe Operations shouldn't board a flight unless they are certain the boarding crew can stay until the other crew arrives. I also feel there needs to be more training on this with flight attendants; flight deck; and Operations; as I don't think anyone else realized this was an issue.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.