Narrative:

B737-800 aircraft. Overnight aircraft with bill of work (bow) # XXXX for routine service. In the process of walkaround inspection; damage to 'wing to body' panel was found to have potential damage/and or delamination. I made decision to request a line engineering order (leo) at xa:00AM to allow the aircraft to fly with the panel damage; deferred. At shift turnover; (with the leo not accomplished by our local technical support); maintenance supervisor X became irate and aggressive and tried to attempt to intimidate me by getting in my face and yelling that a leo was not necessary and I needed to go out and finish the aircraft. I told him the only other option would require non-destructive testing (ndt). I asked if he had read the paperwork that we had pulled up; and he said he glanced at it; and I needed to get out there and finish the aircraft. I told him that if he continued with his attitude that I would end the discussion. He then told me to; 'go home then; right now.' I stated to him that I would; and would no longer discuss anything with him until he behaved in a more professional nature. After he regained composure; he stated that he was ready to have a professional conversation; at which point I returned to the office. He then asked if I would like a job extension to finish the aircraft; at which point I refused.the event occurred because you have a front line leader violating critical behaviors and our air carrier's rules of conduct. The result is two fold: you have a hostile and intimidating work environment; in addition to serious 'unacceptable behavior' infractions. When a front line leader attempts to intimidate an employee into working around FAA rules and regulations; or becomes aggressive and irate when faced with safety; quality or compliance [issues]; our whole 'respect; fairness and accountability' culture is at risk. I will omit any suggestions with regard to rules of conduct. I believe that the event speaks for itself. Intimidation or interference with proper maintenance actions should not be tolerated. Safety standards reduced.

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Original NASA ASRS Text

Title: A Line Aircraft Maintenance Technician (AMT) describes a hostile work environment where an aggressive and irate Line Maintenance Supervisor attempted to intimidate him into working around FAA Rules and Regulations. Technician had found a damaged 'Wing to Body' panel during an overnight maintenance visit on a B737-800 aircraft.

Narrative: B737-800 aircraft. Overnight aircraft with Bill of Work (BOW) # XXXX for Routine Service. In the process of walkaround inspection; damage to 'Wing to Body' panel was found to have potential damage/and or delamination. I made decision to request a Line Engineering Order (LEO) at XA:00AM to allow the aircraft to fly with the panel damage; deferred. At shift turnover; (with the LEO not accomplished by our local technical support); Maintenance Supervisor X became irate and aggressive and tried to attempt to intimidate me by getting in my face and yelling that a LEO was not necessary and I needed to go out and finish the aircraft. I told him the only other option would require Non-Destructive Testing (NDT). I asked if he had read the paperwork that we had pulled up; and he said he glanced at it; and I needed to get out there and finish the aircraft. I told him that if he continued with his attitude that I would end the discussion. He then told me to; 'Go home then; right now.' I stated to him that I would; and would no longer discuss anything with him until he behaved in a more professional nature. After he regained composure; he stated that he was ready to have a professional conversation; at which point I returned to the office. He then asked if I would like a job extension to finish the aircraft; at which point I refused.The event occurred because you have a Front Line Leader violating critical behaviors and our air carrier's Rules of Conduct. The result is two fold: You have a hostile and intimidating work environment; in addition to serious 'Unacceptable Behavior' infractions. When a Front Line Leader attempts to intimidate an employee into working around FAA Rules and Regulations; or becomes aggressive and irate when faced with safety; quality or compliance [issues]; our whole 'Respect; Fairness and Accountability' culture is at risk. I will omit any suggestions with regard to Rules of Conduct. I believe that the event speaks for itself. Intimidation or interference with proper maintenance actions should not be tolerated. Safety standards reduced.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.