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A flight attendant reports the new galley oven hot plate racks on their B737-900 and B767-300 aircraft are very flimsy; do not stay in place and do not lock when pulling meals out. Previous oven racks had safety stops. Concerns also raised about the potential for getting burned or severely hurt.
| Attributes | |
| ACN | 1198689 |
| Time | |
| Date | 201408 |
| Local Time Of Day | 1201-1800 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Component | |
| Aircraft Component | Galley Furnishing |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural FAR Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Other / Unknown |
Narrative:
The [galley] oven racks don't stay in place and do not lock when pulling meals out. During the flight there is potential of getting burned or severely hurt. What is the best way to retrieve the meals and prevent the oven racks from falling out? Is this [situation] violating an far since they [racks] are not secure and have the potential of causing serious harm? What steps is our air carrier taking to ensure the safety of its employees? Safety concern.
Original NASA ASRS Text
Title: A Flight Attendant reports the new galley oven hot plate racks on their B737-900 and B767-300 aircraft are very flimsy; do not stay in place and do not lock when pulling meals out. Previous oven racks had safety stops. Concerns also raised about the potential for getting burned or severely hurt.
Narrative: The [Galley] Oven racks don't stay in place and do not lock when pulling meals out. During the flight there is potential of getting burned or severely hurt. What is the best way to retrieve the meals and prevent the oven racks from falling out? Is this [situation] violating an FAR since they [racks] are not secure and have the potential of causing serious harm? What steps is our air carrier taking to ensure the safety of its employees? Safety Concern.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.