A flight attendant aboard a B757-200 reported the passenger agent; despite several reminders it was ...

Narrative:

We arrived at the gate on time but were not permitted to board the aircraft until [closer to departure time]. The agents had the wheelchair passengers come down about 2 minutes after we boarded and were still checking equipment. The agents came down to close the door before all the passengers were even on the plane. The agent told me she was going to close the door right after the last person got on. I explained she could not do that as we needed all passengers seated and all [overhead bins] closed. After the last passenger boarded; I followed him down to aisle to close the bins. There was still a line of standing passengers all down the aisle. I told the agent not to close the door as it was a violation of an far. The #3 was standing at 2L/2R (boarding door) and also told the agent she couldn't close yet. The agent closed the door with at least 50% of bins open and at least 15-20 passengers standing.

Original NASA ASRS Text

Title: A flight attendant aboard a B757-200 reported the passenger agent; despite several reminders it was inappropriate; closed the cabin door while passengers were still in the aisle and approximately half of the overhead bins were still open in violation of SOP and FARs.

Narrative: We arrived at the gate on time but were not permitted to board the aircraft until [closer to departure time]. The agents had the wheelchair passengers come down about 2 minutes after we boarded and were still checking equipment. The agents came down to close the door before all the passengers were even on the plane. The agent told me she was going to close the door right after the last person got on. I explained she could not do that as we needed all passengers seated and all [overhead bins] closed. After the last passenger boarded; I followed him down to aisle to close the bins. There was still a line of standing passengers all down the aisle. I told the agent not to close the door as it was a violation of an FAR. The #3 was standing at 2L/2R (boarding door) and also told the agent she couldn't close yet. The agent closed the door with at least 50% of bins open and at least 15-20 passengers standing.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1212113
Time
Date	201410
Local Time Of Day	0001-0600
Place
Locale Reference	ZZZZ.Airport
State Reference	FO
Aircraft 1
Make Model Name	B757-200
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Person 1
Function	Flight Attendant (On Duty)
Qualification	Flight Attendant Current
Events
Anomaly	Deviation - Procedural FAR Deviation - Procedural Published Material / Policy

A flight attendant aboard a B757-200 reported the passenger agent; despite several reminders it was inappropriate; closed the cabin door while passengers were still in the aisle and approximately half of the overhead bins were still open in violation of SOP and fars.