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A flight was delayed from the gate when; during the removal of the manually operated passenger loading stand; a cable was preventing the door from closing.
| Attributes | |
| ACN | 1239289 |
| Time | |
| Date | 201502 |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Component | |
| Aircraft Component | Exterior Pax/Crew Door |
| Person 1 | |
| Function | Ramp Gate Agent / CSR |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Ground Event / Encounter Object |
Narrative:
After loading all the passenger; I went remove the manual passenger stand from the aircraft. This particular passenger stand is hard to move because of the wheels. The stand has to be pushed side to side before it goes straight. After pulling the passenger stand back we were preparing for push back. The flight attendant proceeded to try to close the door but; when the door closed only half way; I was called over. The flight attendant said the orange ball had rubbed against the cable when I was pulling the passenger stand back; which derailed the cable from the pulley. Maintenance was called to put it back on track; which caused a delay.
Original NASA ASRS Text
Title: A flight was delayed from the gate when; during the removal of the manually operated passenger loading stand; a cable was preventing the door from closing.
Narrative: After loading all the PAX; I went remove the manual PAX stand from the aircraft. This particular PAX stand is hard to move because of the wheels. The stand has to be pushed side to side before it goes straight. After pulling the PAX stand back we were preparing for push back. The flight attendant proceeded to try to close the door but; when the door closed only half way; I was called over. The flight attendant said the orange ball had rubbed against the cable when I was pulling the PAX stand back; which derailed the cable from the pulley. Maintenance was called to put it back on track; which caused a delay.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.