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A dispatcher was concerned that the increased workload resulting from the surprise assignment of additional flights to/from stations with which she had not previously worked; was excessive and compromised her ability to provide proper flight planning and support.
| Attributes | |
| ACN | 1239431 |
| Time | |
| Date | 201502 |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Plan | IFR |
| Person 1 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Events | |
| Anomaly | Other Unwanted situation |
Narrative:
As I was preparing and releasing flight I noticed flights showing on sabre planning page that were not on my worksheet. I printed a new worksheet that showed additional flights. I asked the duty office what changed and they did not know. The new worksheet had me releasing 24 flights with 22 different stations; not including any alternate stations. Since many of these stations are only flown to once a week; I am not familiar with runways; NOTAMS; takeoff restrictions; arrival restrictions; etc. This requires a tremendous amount of time to plan each flight. In addition to normal dispatch duties; the new sabre revision caused initial low altitudes requiring more manipulation than just adding MEL/placard information to each leg. ATC had six fcas [flow constrained areas] in effect causing flow control problems; ewr was at the start of a snow storm; ord had gusty winds with potential flow control problems; cle was in the middle of a snow event and the usual slowness of dispatch work tools added to the difficulty of maintaining operational control. Quite a few issues at play here; do not have time to expand upon [them] at this time.
Original NASA ASRS Text
Title: A dispatcher was concerned that the increased workload resulting from the surprise assignment of additional flights to/from stations with which she had not previously worked; was excessive and compromised her ability to provide proper flight planning and support.
Narrative: As I was preparing and releasing flight I noticed flights showing on Sabre Planning Page that were not on my worksheet. I printed a new worksheet that showed additional flights. I asked the duty office what changed and they did not know. The new worksheet had me releasing 24 flights with 22 different stations; not including any alternate stations. Since many of these stations are only flown to once a week; I am not familiar with runways; NOTAMS; takeoff restrictions; arrival restrictions; etc. This requires a tremendous amount of time to plan each flight. In addition to normal Dispatch duties; the new Sabre revision caused initial low altitudes requiring more manipulation than just adding MEL/placard information to each leg. ATC had six FCAs [Flow Constrained Areas] in effect causing flow control problems; EWR was at the start of a snow storm; ORD had gusty winds with potential flow control problems; CLE was in the middle of a snow event and the usual slowness of Dispatch work tools added to the difficulty of maintaining operational control. Quite a few issues at play here; do not have time to expand upon [them] at this time.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.