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A flight crew tried to help a flight attendant solve a dilemma posed by a passenger wishing to bring aboard a number of lithium batteries. The flight attendant manual had a chart which provided guidance but unfortunately; they misinterpreted the chart.
| Attributes | |
| ACN | 1242832 |
| Time | |
| Date | 201502 |
| Local Time Of Day | 0001-0600 |
| Place | |
| Locale Reference | SEA.Airport |
| State Reference | WA |
| Aircraft 1 | |
| Make Model Name | Large Transport |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Captain Pilot Flying |
| Person 2 | |
| Function | Flight Attendant In Charge |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Hazardous Material Violation Deviation - Procedural Published Material / Policy |
Narrative:
Just near time of departure one passenger indicated he had lithium camera batteries in his carry on roller bag that there was no room for on the plane. The a flight attendant correctly noted that restrictions apply to this. She knew there was a restriction; but not what it was. She asked the agents to resolve the situation. The agents; nor their supervisor did not have an understanding of the restrictions. My copilot found that our manuals did not contain this information. Since there seemed to be an impasse; I decided to go and see if I could help. The flight attendant found their manual. As I read the page it seemed to me that a passenger could have two batteries installed; and two that were spares but protected; on board. I also read they could have two protected spares in a checked bag. (His bag was going to be checked.) I had him carry on his two cameras; two spares with covers on board and pack two spares with covers in his gate checked bag. According to his count this left one battery left over that was left with the agents to be taken to the baggage area to be held. The next day the a flight attendant told me I had mis-read the restrictions and that would be reflected in her report. I should have left the issue to the ground staff to resolve.
Original NASA ASRS Text
Title: A flight crew tried to help a Flight Attendant solve a dilemma posed by a passenger wishing to bring aboard a number of lithium batteries. The flight attendant Manual had a chart which provided guidance but unfortunately; they misinterpreted the chart.
Narrative: Just near time of departure one passenger indicated he had lithium camera batteries in his carry on roller bag that there was no room for on the plane. The A flight attendant correctly noted that restrictions apply to this. She knew there was a restriction; but not what it was. She asked the agents to resolve the situation. The agents; nor their supervisor did not have an understanding of the restrictions. My copilot found that our manuals did not contain this information. Since there seemed to be an impasse; I decided to go and see if I could help. The flight attendant found their manual. As I read the page it seemed to me that a passenger could have two batteries installed; and two that were spares but protected; on board. I also read they could have two protected spares in a checked bag. (His bag was going to be checked.) I had him carry on his two cameras; two spares with covers on board and pack two spares with covers in his gate checked bag. According to his count this left one battery left over that was left with the agents to be taken to the baggage area to be held. The next day the A flight attendant told me I had mis-read the restrictions and that would be reflected in her report. I should have left the issue to the ground staff to resolve.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.