Narrative:

[Aircraft X] was given descend via BDEGA1 arrival landing runway 28L; expect visual approach but turned on the 28R routing at corkk.already mentioned in prior reports related to this issue. I couldn't get my username and password reset yesterday due to a glitch with the reporting system; so I think we were on visual approaches; but we might have been closely spaced ILS's. Either way; it doesn't change the fact that we have pilots turning on the wrong routing's due to a garbage procedure.

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Original NASA ASRS Text

Title: NCT Controller reports of aircraft assigned one arrival; but turning towards another runway that was not assigned. Controller complains about the procedure they are using.

Narrative: [Aircraft X] was given descend via BDEGA1 arrival landing runway 28L; expect visual approach but turned on the 28R routing at CORKK.Already mentioned in prior reports related to this issue. I couldn't get my username and password reset yesterday due to a glitch with the reporting system; so I think we were on visual approaches; but we might have been closely spaced ILS's. Either way; it doesn't change the fact that we have pilots turning on the wrong routing's due to a garbage procedure.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.