Narrative:

As per our operation specifications 'planned redispatch or rerelease en route;' this flight was unable to obtain the required updated fuel in time from the recleared point imrad to continue on to the final destination. The aircraft crossed waypoint 'imrad' at XA48 at FL370 with 23;500kg of fuel on board. Required fuel was finally provided at XB04 for 20;578kg. Then another required fuel of 18;685kg came later through ACARS at XB07. Opsec section 4 states the following: a new operational analysis must be conducted within 2 hours prior to the flight's arrival at the planned redispatch or rerelease point. In preparing the new operational analysis; the dispatcher or person designated to exercise operational control (other than the pilot in command) must: (a) conduct an updated fuel analysis based on the current route of flight; wind conditions; and aircraft weight on the route from the planned redispatch or rerelease point to the intended destination airport and ay required alternate airports; and........ According to the dispatcher; the system was offline and was unable to compute a new flight plan from the recleared point. In summary the recleared flight release was not issued until after crossing the recleared point. Not sure if this was legal; since the information should have been obtained before crossing the recleared point. The D.O. Was in the dispatch center and instructed us to continue beyond the recleared point until the system came back online. We therefore proceeded and obtained the official numbers 16 minutes past the recleared point. We then continued to our destination with no further incident. Dispatch did not have a backup system. Dispatch should obtain a backup system to avoid any further similar incident.

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Original NASA ASRS Text

Title: B777 flight crew reported being unable to receive a rereleased fuel required at their planned redispatch point due to the fact that the flight planning software was currently down. The crew was told to continue toward their destination and the required fuel was finally sent 16 minutes past the redispatch point.

Narrative: As per our Operation Specifications 'Planned Redispatch or Rerelease En Route;' this flight was unable to obtain the Required Updated Fuel in Time from the Recleared Point IMRAD to continue on to the final destination. The aircraft crossed waypoint 'IMRAD' at XA48 at FL370 with 23;500kg of fuel on board. Required fuel was finally provided at XB04 for 20;578kg. Then another required fuel of 18;685kg came later through ACARS at XB07. Opsec Section 4 states the following: A new operational analysis must be conducted within 2 hours prior to the flight's arrival at the planned redispatch or rerelease point. In preparing the new operational analysis; the dispatcher or person designated to exercise operational control (other than the pilot in command) must: (a) Conduct an updated fuel analysis based on the current route of flight; wind conditions; and aircraft weight on the route from the planned redispatch or rerelease point to the intended destination airport and ay required alternate airports; and........ According to the dispatcher; the system was offline and was unable to compute a new Flight Plan from the recleared point. In summary the Recleared Flight Release was not issued until after crossing the Recleared Point. Not sure if this was legal; since the information should have been obtained before crossing the Recleared Point. The D.O. was in the Dispatch Center and instructed us to continue beyond the Recleared point until the system came back online. We therefore proceeded and obtained the official numbers 16 minutes past the recleared point. We then continued to our destination with no further incident. Dispatch did not have a backup system. Dispatch should obtain a backup system to avoid any further similar incident.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.