A passenger reported that large metal containers from the galley were displaced in turbulence and ma...

Attributes
ACN	1309570
Time
Date	201411
Local Time Of Day	0601-1200
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Light	Daylight
Aircraft 1
Make Model Name	A321
Operating Under FAR Part	Part 121
Flight Phase	Final Approach
Component
Aircraft Component	Galley Furnishing
Person 1
Function	Passenger
Experience	Flight Attendant Airline Total 0 Flight Attendant Number Of Acft Qualified On 0 Flight Attendant Total 0 Flight Attendant Type 0
Events
Anomaly	Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Illness Inflight Event / Encounter Weather / Turbulence

Narrative:

I wanted to report a serious safety issue that occurred. Our flight was in the process of landing; and I was seated in the very rear of the plane; two rows in from the back. During the landing process; our plane hit turbulence and two large metal containers flew out of the rear of the plane and hit the gentlemen next to my chair. I asked him if he was injured; he held his head; and didn't response. I asked him again; and he said he'd be ok. Thank god this wasn't worse.several times during the flight passengers got up while the seat belt sign was off. Several passengers were told to sit down; but after not speaking english; were allowed to continue waiting for the laboratories to open up. When this event occurred these large containers flew out at a fast speed; and I honestly think could have killed any passengers; had any been breaking the rules at that point. [I observed that] the latches holding these bins in were clearly not closed. I find this to be a safety issue; not only because there obviously wasn't proper training on ensuring the safety of the passengers by closing the latches; but I also feel there should be safety mechanisms that should alert flight attendants if these latches are not closed while the bins are in place.

Original NASA ASRS Text

Title: A passenger reported that large metal containers from the galley were displaced in turbulence and made contact with a passenger's head.

Narrative: I wanted to report a serious safety issue that occurred. Our flight was in the process of landing; and I was seated in the very rear of the plane; two rows in from the back. During the landing process; our plane hit turbulence and two large metal containers flew out of the rear of the plane and hit the gentlemen next to my chair. I asked him if he was injured; he held his head; and didn't response. I asked him again; and he said he'd be ok. Thank God this wasn't worse.Several times during the flight passengers got up while the seat belt sign was off. Several passengers were told to sit down; but after not speaking English; were allowed to continue waiting for the laboratories to open up. When this event occurred these large containers flew out at a fast speed; and I honestly think could have killed any passengers; had any been breaking the rules at that point. [I observed that] the latches holding these bins in were clearly not closed. I find this to be a safety issue; not only because there obviously wasn't proper training on ensuring the safety of the passengers by closing the latches; but I also feel there should be safety mechanisms that should alert flight attendants if these latches are not closed while the bins are in place.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.