Narrative:

The new quick reference emergency/abnormal checklist in the [citation] excels have numerous errors in them. There are procedures with steps out of order; incorrect references; and even procedures that are completely missing steps. These new checklists don't help us. In fact; they actually introduce another threat into the cockpit. The responses from those I've discussed this with in management and training is 'we know about the problems. The afm is correct. Use the afm instead of the checklist if there is a problem. Cessna doesn't have to fix the errors right away because of their legal disclaimer on the front page.'we train like we fly and we fly like we train. Think back to all of your simulator training. When have you ever referenced the afm instead of the quick reference checklist when practicing an emergency procedure in the simulator? In my 17 years and three different types here at [company]; I have never done anything but use the quick reference book. So now what do you think an excel crew is going to do when there is a major issue in the aircraft that requires use of an emergency checklist? Are they going to think in the heat of the moment to pull out the afm; or are they going to do what they've been trained to do over their past 10-plus years of training?the checklist in the excel sim at flight safety has been manually corrected to fix the errors. But the ones in our actual aircraft have not. This makes things even worse. Now we are training with a corrected version of the checklist; yet if we have to reference it while actually flying; we could be faced with a checklist that is different than what we encountered in training. This could cause further crew confusion in an emergency.the excel pilots have not received a single communication about the erroneous checklist from anyone within [company]. Not from our chief pilot and not from training. My first suggestion is that a safety alert be sent to immediately to all excel pilots that mandates use of the afm going forward until the errors are corrected. Second; cease all use of the quick reference checklists [in training] until the errors are corrected. We should be using the afm while in training; just as we must do in the real world. Third; pressure cessna to send out corrected checklists immediately; or at least yellow pages with the corrections.

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Original NASA ASRS Text

Title: Citation Excel Captain reported he has found several errors in the quick reference emergency/abnormal checklists and the company has been slow to correct the situation.

Narrative: The new quick reference emergency/abnormal checklist in the [Citation] Excels have numerous errors in them. There are procedures with steps out of order; incorrect references; and even procedures that are completely missing steps. These new checklists don't help us. In fact; they actually introduce another threat into the cockpit. The responses from those I've discussed this with in management and training is 'we know about the problems. The AFM is correct. Use the AFM instead of the checklist if there is a problem. Cessna doesn't have to fix the errors right away because of their legal disclaimer on the front page.'We train like we fly and we fly like we train. Think back to all of your simulator training. When have you ever referenced the AFM instead of the quick reference checklist when practicing an emergency procedure in the simulator? In my 17 years and three different types here at [Company]; I have never done anything but use the quick reference book. So now what do you think an Excel crew is going to do when there is a major issue in the aircraft that requires use of an emergency checklist? Are they going to think in the heat of the moment to pull out the AFM; or are they going to do what they've been trained to do over their past 10-plus years of training?The checklist in the Excel sim at Flight Safety has been manually corrected to fix the errors. But the ones in our actual aircraft have not. This makes things even worse. Now we are training with a corrected version of the checklist; yet if we have to reference it while actually flying; we could be faced with a checklist that is different than what we encountered in training. This could cause further crew confusion in an emergency.The Excel pilots have not received a single communication about the erroneous checklist from anyone within [Company]. Not from our chief pilot and not from training. My first suggestion is that a safety alert be sent to immediately to all Excel pilots that mandates use of the AFM going forward until the errors are corrected. Second; cease all use of the quick reference checklists [in training] until the errors are corrected. We should be using the AFM while in training; just as we must do in the real world. Third; pressure Cessna to send out corrected checklists immediately; or at least yellow pages with the corrections.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.