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A320 captain reported he had to use paper charts because his ipad started an update on its own at the gate before departure; failed to finish; and was therefore unusable during the flight.
| Attributes | |
| ACN | 1352344 |
| Time | |
| Date | 201604 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Tablet |
| Person 1 | |
| Function | Pilot Flying Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 200 Flight Crew Type 7786 |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Other / Unknown |
Narrative:
Just as I was briefing for the departure; a new update became available for the ipad flight deck pro app. It started to download automatically without my desire for it to do so. It rendered the app unusable for the flight as the download didn't complete prior to departure. I had to use paper charts for the flight.
Original NASA ASRS Text
Title: A320 Captain reported he had to use paper charts because his iPad started an update on its own at the gate before departure; failed to finish; and was therefore unusable during the flight.
Narrative: Just as I was briefing for the departure; a new update became available for the iPad Flight Deck Pro app. It started to download automatically without my desire for it to do so. It rendered the App unusable for the flight as the download didn't complete prior to departure. I had to use paper charts for the flight.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.