A maintenance technician reported that non maintenance personnel are hand pumping open airbus cargo ...

Narrative:

I have been informed by a line cargo safety rep; that they have been told (and he has furnished me with an alert bulletin); that if the cargo compartment doors on the airbus fleet are inoperative (hyd system on MEL; and or unable to open); that they are to open the door manually. This being said; I believe this puts them at danger; and anyone unloading and loading the aircraft in danger; because they do not have access to our amm (aircraft maintenance manual) and are not qualified on the aircraft. The amm is clear on what needs to be done (safety measures; such as writing down the time of opening; and also installing hold open locks.) I would request that the company would cease (reconsider) this process; in the best (championing) interest of safety for all employees involved; and also to prevent possible aircraft damage. I have supplied the alert bulletin; as well as the amm references. Have amt's open the cargo doors; in case of them not being operative!

Original NASA ASRS Text

Title: A maintenance technician reported that non maintenance personnel are hand pumping open Airbus cargo doors when the hydraulic system for the cargo doors is deferred per the MEL.

Narrative: I have been informed by a line cargo safety rep; that they have been told (and he has furnished me with an alert bulletin); that if the cargo compartment doors on the airbus fleet are inoperative (Hyd system on MEL; and or unable to open); that they are to open the door manually. This being said; I believe this puts them at danger; and anyone unloading and loading the aircraft in danger; because they do not have access to our AMM (Aircraft Maintenance Manual) and are not qualified on the aircraft. The AMM is clear on what needs to be done (safety measures; such as writing down the time of opening; and also installing hold open locks.) I would request that the company would cease (reconsider) this process; in the best (championing) interest of safety for all employees involved; and also to prevent possible aircraft damage. I have supplied the alert bulletin; as well as the AMM references. Have AMT's open the cargo doors; in case of them not being operative!

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1366948
Time
Date	201606
Local Time Of Day	0601-1200
Place
Locale Reference	ZZZ.Airport
State Reference	US
Aircraft 1
Make Model Name	A321
Operating Under FAR Part	Part 121
Flight Plan	IFR
Component
Aircraft Component	Cargo Door
Person 1
Function	Technician
Qualification	Maintenance Airframe Maintenance Powerplant
Events
Anomaly	Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy

A maintenance technician reported that non maintenance personnel are hand pumping open airbus cargo doors when the hydraulic system for the cargo doors is deferred per the MEL.