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While taxiing for takeoff in a B737-800; company alerted the flight crew on ACARS; which was very distracting; with a non emergency message. Flight crew ignored the message and proceeded to takeoff.
| Attributes | |
| ACN | 1367143 |
| Time | |
| Date | 201606 |
| Local Time Of Day | 0601-1200 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Flight Conditions | VMC |
| Light | Dawn |
| Aircraft 1 | |
| Make Model Name | B737-800 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Taxi |
| Flight Plan | IFR |
| Person 1 | |
| Function | Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy |
Narrative:
At gate 15 minutes prior to departure; ATC advise there was a ground stop. We continued boarding and ten minutes later ground stop was lifted. We pushed on time at (time); taxiing to runway; pushed attendant call and waited for verification; it was received. Once that occurred; I called for before takeoff checklist. During the accomplishment of this checklist; heard audible ring from ACARS; stopped checklist and noticed we received dispatch message saying there was a ground stop again in place. I disregarded message; finished checklist; and tower then cleared us for takeoff.my complaint with this event; if there is a ground stop in effect; then ATC should be the notifying party; not dispatch. If we were at gate; I could understand the communication from dispatch; but not after the aircraft is pushed. The only reason dispatch should be contacting aircraft after brake release until after takeoff; is if there is a safety of flight concern or national airspace system closure. This occurrence was a distraction that could have been easily been prevented if dispatch could look to see what phase of flight we are in.
Original NASA ASRS Text
Title: While taxiing for takeoff in a B737-800; company alerted the flight crew on ACARS; which was very distracting; with a non emergency message. Flight crew ignored the message and proceeded to takeoff.
Narrative: At gate 15 minutes prior to departure; ATC advise there was a ground stop. We continued boarding and ten minutes later ground stop was lifted. We pushed on time at (time); taxiing to runway; pushed Attendant call and waited for verification; it was received. Once that occurred; I called for Before Takeoff Checklist. During the accomplishment of this checklist; heard audible ring from ACARS; stopped checklist and noticed we received Dispatch message saying there was a ground stop again in place. I disregarded message; finished checklist; and Tower then cleared us for takeoff.My complaint with this event; if there is a ground stop in effect; then ATC should be the notifying party; NOT Dispatch. If we were at gate; I could understand the communication from Dispatch; but not after the aircraft is pushed. The only reason Dispatch should be contacting aircraft after brake release until after takeoff; is if there is a safety of flight concern or National Airspace System closure. This occurrence was a distraction that could have been easily been prevented if Dispatch could look to see what phase of flight we are in.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.