Reporter complains about poor ATC service while approaching airport.

Attributes
ACN	137780
Time
Date	199002
Day	Sun
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : myf
State Reference	CA
Altitude	msl bound lower : 2600 msl bound upper : 2600
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Controlling Facilities	tracon : san
Operator	general aviation : personal
Make Model Name	Small Transport, Low Wing, 2 Recip Eng
Flight Phase	descent : approach
Flight Plan	IFR
Person 1
Affiliation	Other
Function	flight crew : single pilot
Qualification	pilot : atp pilot : cfi
Experience	flight time last 90 days : 20 flight time total : 6500 flight time type : 15
ASRS Report	137780
Person 2
Affiliation	government : faa
Function	controller : approach
Qualification	controller : radar
Events
Anomaly	non adherence : clearance other anomaly other anomaly other other spatial deviation
Independent Detector	other flight crewa
Resolutory Action	none taken : anomaly accepted
Consequence	Other
Supplementary
Primary Problem	ATC Human Performance
Air Traffic Incident	other

Narrative:

After crossing ocn VOR I was given radar vectors to the ILS runway 28 at montgomery. The controller used non-standard language to me to request a speed change. I was in a cruise confign and he asked that I increase speed by saying, 'go fast.' I then had difficulty understanding controller and told him he was garbled. He seemed not to believe me. I think it was my position--about 10 mi north of montgomery. When he changed transmitters, it improved. During the time of garbled communications, I either missed the clear's direction to turn right to 250 degrees and intercept localizer, or he never gave it. At any rate, he told me to increase my rate of turn and I asked what heading he wanted. I was treated like a defiant child and told to increase turn rate. I refused and informed him my turn was at standard rate. The conduct of approach control was unprofessional. I was told to increase rate of turn only because he didn't want to vector me onto the localizer from the south side. Additionally, the controller acted as though the garbled communication from him was my problem, not his, when he finally switched transmitters, he was loud and clear.

Original NASA ASRS Text

Title: REPORTER COMPLAINS ABOUT POOR ATC SERVICE WHILE APCHING ARPT.

Narrative: AFTER XING OCN VOR I WAS GIVEN RADAR VECTORS TO THE ILS RWY 28 AT MONTGOMERY. THE CTLR USED NON-STANDARD LANGUAGE TO ME TO REQUEST A SPD CHANGE. I WAS IN A CRUISE CONFIGN AND HE ASKED THAT I INCREASE SPD BY SAYING, 'GO FAST.' I THEN HAD DIFFICULTY UNDERSTANDING CTLR AND TOLD HIM HE WAS GARBLED. HE SEEMED NOT TO BELIEVE ME. I THINK IT WAS MY POS--ABOUT 10 MI N OF MONTGOMERY. WHEN HE CHANGED XMITTERS, IT IMPROVED. DURING THE TIME OF GARBLED COMS, I EITHER MISSED THE CLR'S DIRECTION TO TURN RIGHT TO 250 DEGS AND INTERCEPT LOC, OR HE NEVER GAVE IT. AT ANY RATE, HE TOLD ME TO INCREASE MY RATE OF TURN AND I ASKED WHAT HDG HE WANTED. I WAS TREATED LIKE A DEFIANT CHILD AND TOLD TO INCREASE TURN RATE. I REFUSED AND INFORMED HIM MY TURN WAS AT STANDARD RATE. THE CONDUCT OF APCH CTL WAS UNPROFESSIONAL. I WAS TOLD TO INCREASE RATE OF TURN ONLY BECAUSE HE DIDN'T WANT TO VECTOR ME ONTO THE LOC FROM THE S SIDE. ADDITIONALLY, THE CTLR ACTED AS THOUGH THE GARBLED COM FROM HIM WAS MY PROB, NOT HIS, WHEN HE FINALLY SWITCHED XMITTERS, HE WAS LOUD AND CLEAR.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.