ZSU controller reported coordinating with an adjacent foreign facility to receive an aircraft at 36;...

Narrative:

Aircraft X was approved with svzm center over milok at 36;000 feet requesting 37;000 feet. Aircraft X had traffic crossing on radar at 37;000 feet. Aircraft X passed milok reported at 37;000 feet. The other aircraft was vectored around the aircraft X both at 37;000 feet.I don't know what recommendation I can make to make a facility that has low standards and doesn't follow procedures. They are not professional. We need to be constantly aware of what they are doing and create an extra buffer or margin of error because they are not accurate with the information they give to us and it seems like normal that they don't revise times or altitudes. We see them as a facility with really low standards. They can barely speak english and rarely follow procedures. Sometimes we don't know if they know the procedures. We are aware of how they work. Basically we try to make damage control and hope nothing happens because every day this is happening; but it seems so normal that is not reported.

Original NASA ASRS Text

Title: ZSU controller reported coordinating with an adjacent foreign facility to receive an aircraft at 36;000 feet. The aircraft checked on with the controller at 37;000 feet. The Controller had conflicting traffic at 37;000 feet which it vectored away from the confliction.

Narrative: Aircraft X was approved with SVZM Center over MILOK at 36;000 feet requesting 37;000 feet. Aircraft X had traffic crossing on radar at 37;000 feet. Aircraft X passed MILOK reported at 37;000 feet. The other aircraft was vectored around the aircraft X both at 37;000 feet.I don't know what recommendation I can make to make a facility that has low standards and doesn't follow procedures. They are not professional. We need to be constantly aware of what they are doing and create an extra buffer or margin of error because they are not accurate with the information they give to us and it seems like normal that they don't revise times or altitudes. We see them as a facility with really low standards. They can barely speak English and rarely follow procedures. Sometimes we don't know if they know the procedures. We are aware of how they work. Basically we try to make damage control and hope nothing happens because every day this is happening; but it seems so normal that is not reported.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1385465
Time
Date	201609
Local Time Of Day	0601-1200
Place
Locale Reference	ZSU.ARTCC
State Reference	PR
Aircraft 1
Make Model Name	Widebody Transport
Operating Under FAR Part	Part 129
Flight Phase	Cruise
Route In Use	Oceanic
Flight Plan	IFR
Person 1
Function	Enroute
Qualification	Air Traffic Control Fully Certified
Experience	Air Traffic Control Time Certified In Pos 1 (yrs) 1.5
Events
Anomaly	ATC Issue All Types Conflict Airborne Conflict Deviation - Procedural Published Material / Policy

ZSU controller reported coordinating with an adjacent foreign facility to receive an aircraft at 36;000 feet. The aircraft checked on with the controller at 37;000 feet. The controller had conflicting traffic at 37;000 feet which it vectored away from the confliction.