Narrative:

I was working the local controller position. The aircraft departed runway 23 with a right turn on course. Approximately 1/4 mi off the departure end, the pilot reported smoke in the cockpit due to an electrical fire. I cleared him to land on any runway and reclred the one other aircraft in the air traffic area to prevent a conflict. I then picked up the phone to the crash station and advised them of an aircraft on final for runway 12 with smoke in the cockpit. The crash station is clearly visible from the tower and there was no sense of urgency at all as the firefighters walked to the trucks. By the time the first truck exited the crash station and established radio contact, the aircraft had cleared the runway and advised that he would not need assistance. When the second truck established radio contact with me, he inquired as to which the runway the aircraft was inbound for. At this pint, I was able to advise him that the first truck was already returning to the station. Had this become any type of real emergency, valuable time would have been lost. I don't know how to instill a sense of urgency in firefighters, but I would think that frequent surprise practices would help. In 2 yrs, I have not seen a practice session although I have heard of one.

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Original NASA ASRS Text

Title: FIRE EQUIPMENT SLOW TO RESPOND TO AN EMERGENCY.

Narrative: I WAS WORKING THE LCL CTLR POS. THE ACFT DEPARTED RWY 23 WITH A RIGHT TURN ON COURSE. APPROX 1/4 MI OFF THE DEP END, THE PLT RPTED SMOKE IN THE COCKPIT DUE TO AN ELECTRICAL FIRE. I CLRED HIM TO LAND ON ANY RWY AND RECLRED THE ONE OTHER ACFT IN THE ATA TO PREVENT A CONFLICT. I THEN PICKED UP THE PHONE TO THE CRASH STATION AND ADVISED THEM OF AN ACFT ON FINAL FOR RWY 12 WITH SMOKE IN THE COCKPIT. THE CRASH STATION IS CLEARLY VISIBLE FROM THE TWR AND THERE WAS NO SENSE OF URGENCY AT ALL AS THE FIREFIGHTERS WALKED TO THE TRUCKS. BY THE TIME THE FIRST TRUCK EXITED THE CRASH STATION AND ESTABLISHED RADIO CONTACT, THE ACFT HAD CLRED THE RWY AND ADVISED THAT HE WOULD NOT NEED ASSISTANCE. WHEN THE SECOND TRUCK ESTABLISHED RADIO CONTACT WITH ME, HE INQUIRED AS TO WHICH THE RWY THE ACFT WAS INBND FOR. AT THIS PINT, I WAS ABLE TO ADVISE HIM THAT THE FIRST TRUCK WAS ALREADY RETURNING TO THE STATION. HAD THIS BECOME ANY TYPE OF REAL EMER, VALUABLE TIME WOULD HAVE BEEN LOST. I DON'T KNOW HOW TO INSTILL A SENSE OF URGENCY IN FIREFIGHTERS, BUT I WOULD THINK THAT FREQUENT SURPRISE PRACTICES WOULD HELP. IN 2 YRS, I HAVE NOT SEEN A PRACTICE SESSION ALTHOUGH I HAVE HEARD OF ONE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.