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B737-700 captain reported ATC advised them of a track deviation related to ATC failure to pass along a change in their clearance.
| Attributes | |
| ACN | 1404399 |
| Time | |
| Date | 201611 |
| Place | |
| Locale Reference | BWI.Airport |
| State Reference | MD |
| Aircraft 1 | |
| Make Model Name | B737-700 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Climb |
| Route In Use | SID CONLE3 |
| Flight Plan | IFR |
| Person 1 | |
| Function | Captain Pilot Not Flying |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 215 Flight Crew Type 12000 |
| Events | |
| Anomaly | ATC Issue All Types Deviation - Procedural Clearance Deviation - Track / Heading All Types |
Narrative:
Cleared via pre departure clearance; CONLE3 colin J61 hubbs kempr ilm AR15... Soon after takeoff; tower started to send us to departure control frequency; but then said to standby. They then asked us what our destination and SID was that we had been cleared for. I told them. They seemed confused; but sent us to departure. After checking in with departure control; they asked us the same question. I told them the same thing; and asked them what they showed for our destination. They told me to standby; they were too busy to answer my questions; and proceeded to give us vectors to the east. Then they gave us a heading to the north. As we complied; I again queried him about the turn in the opposite direction from florida to verify they had the correct destination (and I was now wondering about a potential fuel issue). He told me; 'I know what I'm doing.' two frequencies later and after multiple vectors; we were given a new route to [our destination]. After things settled down well above FL180; I called back to clearance delivery to see if they had any info on the issue. They said that our flight was issued a revised clearance; but that ATC never passed the revision to us prior to getting airborne; which was their error.
Original NASA ASRS Text
Title: B737-700 Captain reported ATC advised them of a track deviation related to ATC failure to pass along a change in their clearance.
Narrative: Cleared via PDC; CONLE3 COLIN J61 HUBBS KEMPR ILM AR15... Soon after takeoff; Tower started to send us to Departure Control frequency; but then said to standby. They then asked us what our destination and SID was that we had been cleared for. I told them. They seemed confused; but sent us to Departure. After checking in with Departure Control; they asked us the same question. I told them the same thing; and asked them what they showed for our destination. They told me to standby; they were too busy to answer my questions; and proceeded to give us vectors to the east. Then they gave us a heading to the north. As we complied; I again queried him about the turn in the opposite direction from Florida to verify they had the correct destination (and I was now wondering about a potential fuel issue). He told me; 'I know what I'm doing.' Two frequencies later and after multiple vectors; we were given a new route to [our destination]. After things settled down well above FL180; I called back to Clearance Delivery to see if they had any info on the issue. They said that our flight was issued a revised clearance; but that ATC never passed the revision to us prior to getting airborne; which was their error.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.