Emb-170 captain was informed in the deice pad that the deice truck boom has contacted the upper fuse...

Narrative:

Left the gate on time after getting called while sitting ready reserve. Pushback and taxi to the de-ice pad was uneventful. We got fully configured; parking break set; and then notified ground personnel we needed type 1 full body and type 4 wings and tail. Upon what it looked like the finish of type 1 application we noticed the truck and boom sitting for quite a while over our fuselage. Not to long after we thought that the deice crew had stopped spraying; we got a radio call from the head 'iceman' in the pad. He said that the boom operator had confirmed that he had hit the top of the airplane just in front of the red beacon and made a pretty good scrape. At that time the 'iceman' informed us we would need to return to the gate because we needed a maintenance inspection. We returned to the gate and pulled the jetbridge up allowing the passengers to deplane if necessary. We then had quite the time getting the correct lift over so that maintenance could inspect the top of the airplane. This went on for quite some time and we were then told there was going to be an aircraft swap. We started to deplane once the new aircraft arrived however we were taken off the flight for we would have timed out enroute.

Original NASA ASRS Text

Title: EMB-170 Captain was informed in the deice pad that the deice truck boom has contacted the upper fuselage causing damage. Flight returns to the gate and the aircraft is taken out of service.

Narrative: Left the gate on time after getting called while sitting ready reserve. Pushback and taxi to the de-ice pad was uneventful. We got fully configured; parking break set; and then notified ground personnel we needed type 1 full body and type 4 wings and tail. Upon what it looked like the finish of type 1 application we noticed the truck and boom sitting for quite a while over our fuselage. Not to long after we thought that the deice crew had stopped spraying; we got a radio call from the head 'Iceman' in the pad. He said that the boom operator had confirmed that he had hit the top of the airplane just in front of the red beacon and made a pretty good scrape. At that time the 'Iceman' informed us we would need to return to the gate because we needed a maintenance inspection. We returned to the gate and pulled the jetbridge up allowing the passengers to deplane if necessary. We then had quite the time getting the correct lift over so that maintenance could inspect the top of the airplane. This went on for quite some time and we were then told there was going to be an aircraft swap. We started to deplane once the new aircraft arrived however we were taken off the flight for we would have timed out enroute.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1416071
Time
Date	201701
Local Time Of Day	1201-1800
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Light	Daylight
Aircraft 1
Make Model Name	EMB ERJ 170/175 ER/LR
Operating Under FAR Part	Part 121
Flight Phase	Taxi
Flight Plan	IFR
Person 1
Function	Captain Pilot Flying
Qualification	Flight Crew Air Transport Pilot (ATP)
Events
Anomaly	Aircraft Equipment Problem Less Severe Ground Event / Encounter Vehicle

Emb-170 captain was informed in the deice pad that the deice truck boom has contacted the upper fuselage causing damage. Flight returns to the gate and the aircraft is taken out of service.