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B737 flight crew reported a moderate turbulence encounter while on descent that injured a flight attendant and caused some passengers to get sick.
| Attributes | |
| ACN | 1419353 |
| Time | |
| Date | 201701 |
| Local Time Of Day | 0601-1200 |
| Place | |
| Locale Reference | ZDC.ARTCC |
| State Reference | VA |
| Environment | |
| Flight Conditions | IMC |
| Aircraft 1 | |
| Make Model Name | B737-700 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Descent |
| Flight Plan | IFR |
| Person 1 | |
| Function | Pilot Not Flying First Officer |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 248 |
| Person 2 | |
| Function | Pilot Flying Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 255 Flight Crew Type 11000 |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Illness Inflight Event / Encounter Weather / Turbulence |
Narrative:
Approximately five minutes before this incident the captain called the flight attendants and told them to clean up early; grab a seat and call when seated because we would be getting some moderate turbulence on the descent fairly soon. I; the first officer; had the passengers be seated and mentioned about the turbulence we would soon encounter. Approximately four minutes later with about one minute prior to entering the clouds (since we had not received confirmation from the flight attendants that they were indeed seated) the captain directed them twice to take their seats on the PA. On descent; passing FL290; we entered the clouds and encountered moderate turbulence.the captain called to check on them and the passengers and they told him that two flight attendants were seated in the aft galley; but the third flight attendant was standing in the aft galley and rode out the turbulence standing up. The ride was still bumpy and the captain told him that we should encounter a few minutes of relatively smooth air so he could travel up the aisle to his seat. He did make it up to the front and belted in for the remaining of the flight. During the flight the captain asked the flight attendants three times how they were; and if there were any injuries and they said one of the flight attendants had jammed a finger while in the galley. When he asked specifically about the male flight attendant who was not in a seat; he stated several times that he was fine.after the flight he said that his groin was now hurting and was going to call scheduling. There were two tray tables that needed to be repaired by maintenance and several vomit areas that needed to be cleaned before departing again. We tried to get assistance from operations about cleaning; but he told us it was the crew's responsibility to clean the aircraft and no assistance was going to be provided. The captain promptly called the chief pilot on call and within five minutes we had the assistance we needed to clean the soiled areas and continue to move the mission.
Original NASA ASRS Text
Title: B737 flight crew reported a moderate turbulence encounter while on descent that injured a flight attendant and caused some passengers to get sick.
Narrative: Approximately five minutes before this incident the Captain called the flight attendants and told them to clean up early; grab a seat and call when seated because we would be getting some moderate turbulence on the descent fairly soon. I; the First Officer; had the passengers be seated and mentioned about the turbulence we would soon encounter. Approximately four minutes later with about one minute prior to entering the clouds (since we had not received confirmation from the flight attendants that they were indeed seated) the Captain directed them twice to take their seats on the PA. On descent; passing FL290; we entered the clouds and encountered moderate turbulence.The Captain called to check on them and the passengers and they told him that two flight attendants were seated in the aft galley; but the third flight attendant was standing in the aft galley and rode out the turbulence standing up. The ride was still bumpy and the Captain told him that we should encounter a few minutes of relatively smooth air so he could travel up the aisle to his seat. He did make it up to the front and belted in for the remaining of the flight. During the flight the Captain asked the flight attendants three times how they were; and if there were any injuries and they said one of the flight attendants had jammed a finger while in the galley. When he asked specifically about the male flight attendant who was not in a seat; he stated several times that he was fine.After the flight he said that his groin was now hurting and was going to call scheduling. There were two tray tables that needed to be repaired by Maintenance and several vomit areas that needed to be cleaned before departing again. We tried to get assistance from Operations about cleaning; but he told us it was the crew's responsibility to clean the aircraft and no assistance was going to be provided. The Captain promptly called the Chief Pilot on call and within five minutes we had the assistance we needed to clean the soiled areas and continue to move the mission.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.