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The flight crew of a B737 reported that while parked at the gate; the aircraft rolled forward and the entry door made contact with the jet bridge.
| Attributes | |
| ACN | 1426898 |
| Time | |
| Date | 201702 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Make Model Name | B737 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Exterior Pax/Crew Door |
| Person 1 | |
| Function | First Officer Pilot Not Flying |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 120 Flight Crew Total 11376 Flight Crew Type 5542 |
| Person 2 | |
| Function | Pilot Flying Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Total 12023 Flight Crew Type 2766 |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy Ground Event / Encounter Object |
Narrative:
After aircraft arrived [at the gate]; and apparently while it was unoccupied; the aircraft rolled forward and caused cosmetic damage to door 1L when door 1L contacted the jet bridge during the movement. No one on our flight was aware of the movement and the door damage until customer service tried to close the door and found that the door couldn't be moved due to it being held in place by the jet bridge. Maintenance was called and the departure delayed. Maintenance came and the door was freed and it was determined that the damage was only cosmetic to the interior seal and the door cover on the lower aft edge of the door. Door was operated several times and sealed correctly. Item was put on MEL; and the flight departed.
Original NASA ASRS Text
Title: The flight crew of a B737 reported that while parked at the gate; the aircraft rolled forward and the entry door made contact with the jet bridge.
Narrative: After aircraft arrived [at the gate]; and apparently while it was unoccupied; the aircraft rolled forward and caused cosmetic damage to door 1L when door 1L contacted the jet bridge during the movement. No one on our flight was aware of the movement and the door damage until customer service tried to close the door and found that the door couldn't be moved due to it being held in place by the jet bridge. Maintenance was called and the departure delayed. Maintenance came and the door was freed and it was determined that the damage was only cosmetic to the interior seal and the door cover on the lower aft edge of the door. Door was operated several times and sealed correctly. Item was put on MEL; and the flight departed.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.