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A319 captain reported a confusing exchange with a flight attendant as he attempted to reenter the flight station while a passenger approached the second flight attendant guarding the cart. During the exchange the first officer was left alone.
| Attributes | |
| ACN | 1443059 |
| Time | |
| Date | 201704 |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Make Model Name | A319 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Person 1 | |
| Function | Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Total 9856.17 Flight Crew Type 5252.37 |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Deviation - Procedural FAR Deviation - Procedural Security Flight Deck / Cabin / Aircraft Event Other / Unknown |
Narrative:
We coordinated a lav break with the purser. I went back to the lav first. When I finished I rang the cockpit door buzzer. Before the door was opened a passenger came up to the first class cabin and approached the cart. At that time the purser opened the cockpit door. I tried to tell her to close the door but she misunderstood me and thought I wanted her to come out of the cockpit. The flight attendant that was guarding the cart was trying to persuade the passenger to go back to his cabin. The purser exited the cockpit and I told her to close the cockpit door. The passenger went back to his seat and I then established contact with the first officer (first officer) via interphone. The first officer unlocked the cockpit door and I and the purser reentered the cockpit and when I had taken my seat and control of the aircraft the first officer took his break and we continued uneventfully to the destination.
Original NASA ASRS Text
Title: A319 Captain reported a confusing exchange with a Flight Attendant as he attempted to reenter the flight station while a passenger approached the second flight attendant guarding the cart. During the exchange the First Officer was left alone.
Narrative: We coordinated a lav break with the purser. I went back to the lav first. When I finished I rang the cockpit door buzzer. Before the door was opened a passenger came up to the first class cabin and approached the cart. At that time the purser opened the cockpit door. I tried to tell her to close the door but she misunderstood me and thought I wanted her to come out of the cockpit. The flight attendant that was guarding the cart was trying to persuade the passenger to go back to his cabin. The purser exited the cockpit and I told her to close the cockpit door. The passenger went back to his seat and I then established contact with the First Officer (FO) via interphone. The FO unlocked the cockpit door and I and the purser reentered the cockpit and when I had taken my seat and control of the aircraft the FO took his break and we continued uneventfully to the destination.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.