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Flight attendant reported noncompliance with an apparently intoxicated passenger.
| Attributes | |
| ACN | 1444341 |
| Time | |
| Date | 201704 |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
While completing an emergency exit row check (after briefing) some passengers alerted me to a male passenger who arbitrarily moved to the empty exit row seat. I asked the passenger what his original seat assignment was. He replied xxb. I requested he return to his original seat. Passenger complied. During the beverage service; at row xxabc; I noticed the B seat was not occupied. I finished service; and checked the lavatories. The lavatories were unoccupied. I looked throughout the cabin for passenger xxb. He was once again sleeping in the empty economy section. I requested the passenger for the second time to return to his seat. Noncompliance. I then went to the forward galley for assistance. [The purser] proceeded to speak with the passenger. After a long discussion; the passenger returned to xxb. A brief time later xxb aggressively approached me in the rear galley. Pointing his finger in my face; he demanded my name; my crew member's names; the captain's name; 'everyone's name working the flight;' the passenger had what appeared to be alcohol on his breath. I once again; for the third time during the flight requested he return to his seat. His aggressiveness startled and alarmed me. I was offered official assistance; in wake of the aggressive actions of passengers against airline personnel.
Original NASA ASRS Text
Title: Flight Attendant reported noncompliance with an apparently intoxicated passenger.
Narrative: While completing an emergency exit row check (after briefing) some passengers alerted me to a male passenger who arbitrarily moved to the empty exit row seat. I asked the passenger what his original seat assignment was. He replied XXB. I requested he return to his original seat. Passenger complied. During the beverage service; at row XXABC; I noticed the B seat was not occupied. I finished service; and checked the lavatories. The lavatories were unoccupied. I looked throughout the cabin for passenger XXB. He was once again sleeping in the empty economy section. I requested the passenger for the second time to return to his seat. Noncompliance. I then went to the forward galley for assistance. [The Purser] proceeded to speak with the passenger. After a long discussion; the passenger returned to XXB. A brief time later XXB aggressively approached me in the rear galley. Pointing his finger in my face; he demanded my name; my crew member's names; the Captain's name; 'everyone's name working the flight;' The passenger had what appeared to be alcohol on his breath. I once again; for the third time during the flight requested he return to his seat. His aggressiveness startled and alarmed me. I was offered official assistance; in wake of the aggressive actions of passengers against airline personnel.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.