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Boston center controller reported communication problems with canada ATC during a non-automated hand off.
| Attributes | |
| ACN | 1445867 |
| Time | |
| Date | 201705 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZBW.ARTCC |
| State Reference | NH |
| Aircraft 1 | |
| Make Model Name | B777 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Person 1 | |
| Function | Enroute |
| Qualification | Air Traffic Control Fully Certified |
| Experience | Air Traffic Control Time Certified In Pos 1 (yrs) 2 |
| Events | |
| Anomaly | ATC Issue All Types Airspace Violation All Types Deviation - Procedural Published Material / Policy |
Narrative:
Working 52/53 with light traffic. Called canada drummond sector for point out on aircraft X. Was told stand by. Waited two minutes. Called again. No reply. Called a third time approaching the boundary. No reply. Called a fourth time; 'I'm going to have to spin him' no reply. Issued a right turn to a 200 heading to aircraft X; which would be a 190 degree turn. Airplane asked for clarification. Repeated the instruction. Got back on the line for point out as the aircraft was going to penetrate the airspace. Drummond finally answered and took a point out and called the aircraft radar for alymer sector. I cleared aircraft X direct to his next fix and transferred communications to alymer.automated hand offs to canada would eliminate the need for manual phone calls on every single airplane.
Original NASA ASRS Text
Title: Boston Center Controller reported communication problems with Canada ATC during a Non-Automated hand off.
Narrative: Working 52/53 with light traffic. Called Canada Drummond sector for point out on Aircraft X. Was told stand by. Waited two minutes. Called again. No reply. Called a third time approaching the boundary. No reply. Called a fourth time; 'I'm going to have to spin him' No reply. Issued a right turn to a 200 heading to Aircraft X; which would be a 190 degree turn. Airplane asked for clarification. Repeated the instruction. Got back on the line for point out as the aircraft was going to penetrate the airspace. Drummond finally answered and took a point out and called the aircraft radar for Alymer Sector. I cleared Aircraft X direct to his next fix and transferred communications to Alymer.Automated hand offs to Canada would eliminate the need for manual phone calls on every single airplane.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.