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A flight attendant reported a passenger misconduct incident involving the unauthorized filming of the flight crew performing their duties.
| Attributes | |
| ACN | 1446372 |
| Time | |
| Date | 201704 |
| Place | |
| Locale Reference | ZZZ.ARTCC |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Widebody Transport |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant In Charge |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
During inflight main cabin meal service flight attendant Y told me the passenger wanted the purser. I approached them. Screens were down. Tried numerous times to reset. They asked for two seats together. I got them the last row aircraft left. Shortly; they were reported filming the crew! I asked them about it and they denied doing it. I asked them to stop as it's against company policy. We had no passenger misconduct sheets in our kits to tear off and hand them the bottom warning section. I also do not see them anywhere online. They interfered with our duties most of the flight.in the recent events being posted online we need clearer policy on how to handle these situations as they will become more common; especially as we shrink the cabins increasing the likely of more confrontations!
Original NASA ASRS Text
Title: A Flight Attendant reported a passenger misconduct incident involving the unauthorized filming of the flight crew performing their duties.
Narrative: During Inflight main cabin meal service Flight Attendant Y told me the passenger wanted the Purser. I approached them. Screens were down. Tried numerous times to reset. They asked for two seats together. I got them the last row aircraft left. Shortly; they were reported filming the crew! I asked them about it and they denied doing it. I asked them to stop as it's against company policy. We had no passenger misconduct sheets in our kits to tear off and hand them the bottom warning section. I also do not see them anywhere online. They interfered with our duties most of the flight.In the recent events being posted online we need clearer policy on how to handle these situations as they will become more common; especially as we shrink the cabins increasing the likely of more confrontations!
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.