37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1471419 |
Time | |
Date | 201708 |
Local Time Of Day | 1201-1800 |
Place | |
Locale Reference | ZZZ.Airport |
State Reference | US |
Aircraft 1 | |
Make Model Name | Small Transport Low Wing 2 Recip Eng |
Flight Phase | Parked |
Person 1 | |
Function | Pilot Flying Single Pilot |
Events | |
Anomaly | Deviation - Procedural Security Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
While boarding; a young woman sat in the co pilot seat. We talked while the other passengers were boarding. She asked me if I had ever had problems with someone being; 'naughty' in the co pilot seat. I asked her to clarify her question. She asked if anyone touched the controls. I explained that post 9/11; there is zero tolerance for anyone touching the controls and if someone did; I would have to report them to the police.during the taxi out she took out her phone and started to take a picture of herself with her hand on the yoke. I said; 'no!' loudly and moved her hand. I told her do not touch the controls.she sat quietly for the next 30 minutes or so but then as we were crossing the shoreline [nearing our destination]; she again grabbed the yoke with her left hand and tried to take a picture with her phone in her right hand. I swatted her hand away again. As we approached [destination]; I called in range to the gate and asked that a law enforcement officer (leo) meet my plane because a passenger has grabbed the controls twice. The ops agent assured me that he had called.I pulled up the the gate and saw several people standing by the double doors. I assumed one or more were police officers.the passengers disembarked and I followed behind; scanning for the leo. There was no one. I went through the gate doors and looked there. Then I went to baggage claim and looked there. There were no police officers. After that; I rushed to our ticket counter to see if they were waiting there. Again; there was no one. I asked an employee for the manager and she said he was in his office. I found him there and asked where the police were. He was not aware of the situation. Two officers showed up about 5 min after I arrived at the manager's office. They said they got the call but had gone to the wrong airplane.I should have waited to pull into parking until I was sure the leo was there.
Original NASA ASRS Text
Title: A twin engine piston pilot reported a passenger grabbed the controls multiple times after being told to stop and asked for Police to meet the flight. However; upon landing the Police went to the wrong gate.
Narrative: While boarding; a young woman sat in the co pilot seat. We talked while the other passengers were boarding. She asked me if I had ever had problems with someone being; 'naughty' in the co pilot seat. I asked her to clarify her question. She asked if anyone touched the controls. I explained that post 9/11; there is zero tolerance for anyone touching the controls and if someone did; I would have to report them to the police.During the taxi out she took out her phone and started to take a picture of herself with her hand on the yoke. I said; 'No!' loudly and moved her hand. I told her do not touch the controls.She sat quietly for the next 30 minutes or so but then as we were crossing the shoreline [nearing our destination]; she again grabbed the yoke with her left hand and tried to take a picture with her phone in her right hand. I swatted her hand away again. As we approached [destination]; I called in range to the gate and asked that a Law Enforcement Officer (LEO) meet my plane because a passenger has grabbed the controls twice. The ops agent assured me that he had called.I pulled up the the gate and saw several people standing by the double doors. I assumed one or more were police officers.The passengers disembarked and I followed behind; scanning for the LEO. There was no one. I went through the gate doors and looked there. Then I went to baggage claim and looked there. There were no police officers. After that; I rushed to our ticket counter to see if they were waiting there. Again; there was no one. I asked an employee for the manager and she said he was in his office. I found him there and asked where the police were. He was not aware of the situation. Two officers showed up about 5 min after I arrived at the manager's office. They said they got the call but had gone to the wrong airplane.I should have waited to pull into parking until I was sure the LEO was there.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.