 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
A321 passenger reported the instructions on the door emergency exit door and instruction card quite confusing; taking several minutes to determine the proper steps.
| Attributes | |
| ACN | 1477077 |
| Time | |
| Date | 201708 |
| Local Time Of Day | 0001-0600 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | A321 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Emergency Exit |
| Person 1 | |
| Function | Passenger |
| Events | |
| Anomaly | No Specific Anomaly Occurred All Types |
Narrative:
The flight attendant asked my wife to demonstrate how to open the emergency exit door. I have [much time] with this airline; and have never heard such a request. Still; we were anxious to comply; so we studied the door and safety instructions in the seat pocket. The instructions on the door are quite confusing. The instructions in the seat pocket are so tiny that it is impossible to discern the proper sequence for opening the door. We were unable to figure out how to open the door for several minutes.
Original NASA ASRS Text
Title: A321 passenger reported the instructions on the door Emergency Exit Door and instruction card quite confusing; taking several minutes to determine the proper steps.
Narrative: The flight attendant asked my wife to demonstrate how to open the emergency exit door. I have [much time] with this airline; and have never heard such a request. Still; we were anxious to comply; so we studied the door and safety instructions in the seat pocket. The instructions on the door are quite confusing. The instructions in the seat pocket are so tiny that it is impossible to discern the proper sequence for opening the door. We were unable to figure out how to open the door for several minutes.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.