Narrative:

The a position flight attendant (flight attendant) told me this was her first flight [of this type]; so I explained to her how everything operated; and told her if she needed any help with anything to let me know; as I do [these] all of the time. There was no announcement for initial descent; it was straight to the final descent. The a came to aft of the aircraft to crosscheck my galley; and walked back to the forward of the galley. I collected remaining trash; and did compliance checks; and crosschecked my galley again; checked the lavatory; and started walking back to my seat. I secured my galley; pulled the atlases and carts to make sure they were secured. I washed my hands; then proceeded to read my connecting gate announcement and sat down in my jump seat and secured myself; because we were getting ready to land. The a came back to the aft of the aircraft (after we had already secured the galley; crosschecked; turned the lights off and were secure in our seats); and opened the middle carts to grab some snacks; and explained to me how she gets so hungry in the morning. She searched through a few carts; then latched everything back; I checked again to make sure everything was latched back and went to the forward of the aircraft to take her jump seat.as we landed; the trash can cart; and about 4 carts from the middle and far left came rolling forward. I tried to stop all of the carts; but only caught 3 of them; and the other cart (the middle cart) made it all the way up to where main cabin and first class meet. My immediate reaction was to stop as many carts as I could; I immediately jumped out of my seat; where I saw the 4 carts and grabbed them all except for one of them. The a called me; and I told her I was injured as 3 of the carts rolled over my foot and I bruised my hand and arm trying to stop the carts in the process. She told me to remain seated and she went to each passenger and asked if they needed any assistance or help; and none of the passenger needed any medical assistance. I called the captain and told him what happened; and he stopped taxiing; so I secured the carts; the a brought one of the carts to the back of the cabin.four passenger that were hit with the cart and said they wouldn't like assistance; and said that it hit an arm; or an elbow. I put tags on the carts; because I was flabbergasted on how all 4 carts could roll; especially with how much I check my galley; and even with the brakes on the carts; they still came rolling into the aisle. I put inoperative tags on all 4 carts; and told maintenance and maintenance said catering handles the carts; so I told catering as well.I believe this event can be prevented by catering; preflight [of] the carts before use; and making sure wheels; brakes; latches are operable; as well as fas checking to make sure they're operable (even the ones we are not using.) also believe this event can be avoided if we get rid of the 'crosschecking' rule; which is faulty; because after flight attendants check their galleys; we are required to crosscheck each other's galleys; which would be fine. I've seen it happen to many times where after we completed crosschecking; and secure in our jump seat; the a flight attendant walks to the aft of the aircraft; and starts unlatching and going in the galley; and that would require us to crosscheck again; and that's a lot of crosschecking going on. It would be counterproductive; especially if we are getting ready for takeoff and landing; when we are supposed to be secured in our seats as quickly as possible to avoid any injuries. Also; with [these] flights; they are very time calculated; as most flights are [less than 60] minutes; and requires a full service; there's hardly any wiggle room. Once both flight attendants have secured their galleys; crosschecked their galleys; are secured in their jump seat; there should be a rule in place; stating that the other flight attendant cannot go into each other's galleys after crosscheck is complete.

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Original NASA ASRS Text

Title: EMB-175 flight attendant reported that during landing the service carts broke loose; causing several injuries.

Narrative: The A position Flight Attendant (FA) told me this was her first flight [of this type]; so I explained to her how everything operated; and told her if she needed any help with anything to let me know; as I do [these] all of the time. There was no announcement for initial descent; it was straight to the final descent. The A came to aft of the aircraft to crosscheck my galley; and walked back to the forward of the galley. I collected remaining trash; and did compliance checks; and crosschecked my galley again; checked the lavatory; and started walking back to my seat. I secured my galley; pulled the atlases and carts to make sure they were secured. I washed my hands; then proceeded to read my connecting gate announcement and sat down in my jump seat and secured myself; because we were getting ready to land. The A came back to the aft of the aircraft (after we had already secured the galley; crosschecked; turned the lights off and were secure in our seats); and opened the middle carts to grab some snacks; and explained to me how she gets so hungry in the morning. She searched through a few carts; then latched everything back; I checked again to make sure everything was latched back and went to the forward of the aircraft to take her jump seat.As we landed; the trash can cart; and about 4 carts from the middle and far left came rolling forward. I tried to stop all of the carts; but only caught 3 of them; and the other cart (the middle cart) made it all the way up to where main cabin and first class meet. My immediate reaction was to stop as many carts as I could; I immediately jumped out of my seat; where I saw the 4 carts and grabbed them all except for one of them. The A called me; and I told her I was injured as 3 of the carts rolled over my foot and I bruised my hand and arm trying to stop the carts in the process. She told me to remain seated and she went to each passenger and asked if they needed any assistance or help; and none of the passenger needed any medical assistance. I called the Captain and told him what happened; and he stopped taxiing; so I secured the carts; the A brought one of the carts to the back of the cabin.Four passenger that were hit with the cart and said they wouldn't like assistance; and said that it hit an arm; or an elbow. I put tags on the carts; because I was flabbergasted on how all 4 carts could roll; especially with how much I check my galley; and even with the brakes on the carts; they still came rolling into the aisle. I put INOPERATIVE tags on all 4 carts; and told maintenance and maintenance said catering handles the carts; so I told catering as well.I believe this event can be prevented by catering; preflight [of] the carts before use; and making sure wheels; brakes; latches are operable; as well as FAs checking to make sure they're operable (even the ones we are not using.) Also believe this event can be avoided if we get rid of the 'crosschecking' rule; which is faulty; because after flight attendants check their galleys; we are required to crosscheck each other's galleys; which would be fine. I've seen it happen to many times where after we completed crosschecking; and secure in our jump seat; the A flight attendant walks to the AFT of the aircraft; and starts unlatching and going in the galley; and that would require us to crosscheck again; and that's A LOT of crosschecking going on. It would be counterproductive; especially if we are getting ready for takeoff and landing; when we are supposed to be secured in our seats as quickly as possible to avoid any injuries. Also; with [these] flights; they are very time calculated; as most flights are [less than 60] minutes; and requires a full service; there's hardly any wiggle room. Once both flight attendants have secured their galleys; crosschecked their galleys; are secured in their jump seat; there should be a rule in place; stating that the other flight attendant cannot go into each other's galleys after crosscheck is complete.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.