Flight attendant reported that new cabin services procedures requires all flight attendants in the f...

Narrative:

The new premium economy service flow requires all cabin attendants in front of main cabin for service flow with the two flight attendant serving meals forward to aft with no access to back of cabin or equipment (emergency) or ability to control movement in back of aircraft. There is serious potential for flight safety/passenger safety with the current flight attendant positioning and staffing for the new premium economy services on the aircraft.during the flight there were passengers milling around back of plane during the meal services. Flight attendants could not go to galley or direct passenger to leave the area as they had a meal cart between them and back galley. Note: no crew crewmembers in aft of aircraft during service for several minutes.suggestions [are an] additional staffing of: [at] minimum one flight attendant; [and a] maximum two. Service flow should always allow a crewmember to be in back of aircraft at all times for security and for safety! Service flow of one flight attendant on beverage working aft. One flight attendant on meal cart working aft. Minimum of one flight attendant working out of back galley.

Original NASA ASRS Text

Title: Flight Attendant reported that new cabin services procedures requires all flight attendants in the forward of the main cabin. Therefore; the aft cabin is both inaccessible and out of their control; which poses a security/ safety issue.

Narrative: The new Premium Economy service flow requires all cabin attendants in front of main cabin for service flow with the two Flight Attendant serving meals forward to aft with NO access to back of cabin or equipment (emergency) or ability to control movement in back of aircraft. There is serious potential for flight safety/passenger safety with the current Flight Attendant positioning and staffing for the new Premium Economy services on the Aircraft.During the flight there were passengers milling around back of plane during the meal services. Flight Attendants could not go to galley or direct passenger to leave the area as they had a meal cart between them and back galley. NOTE: NO CREW CREWMEMBERS in aft of aircraft during service for SEVERAL minutes.Suggestions [are an] additional staffing of: [At] minimum one Flight Attendant; [and a] maximum two. Service flow should ALWAYS allow a crewmember to be in back of aircraft at all times for security and for safety! Service flow of one Flight Attendant on beverage working aft. One Flight Attendant on meal cart working aft. Minimum of one Flight Attendant working out of back galley.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1514028
Time
Date	201801
Local Time Of Day	0601-1200
Place
Locale Reference	ZZZ.Airport
State Reference	US
Aircraft 1
Make Model Name	A330
Operating Under FAR Part	Part 121
Flight Phase	Cruise
Flight Plan	IFR
Component
Aircraft Component	Galley Furnishing
Person 1
Function	Flight Attendant (On Duty)
Qualification	Flight Attendant Current
Events
Anomaly	Deviation - Procedural Security Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Other / Unknown

Flight attendant reported that new cabin services procedures requires all flight attendants in the forward of the main cabin. Therefore; the aft cabin is both inaccessible and out of their control; which poses a security/ safety issue.