Narrative:

The marshaller guided us a few feet too far before calling for a stop and set brakes. With hand signals he informed that we would be pushed back a few feet before connecting the jetway. A tug arrived and was connected after which the marshaller signaled to release brakes. I did so and we were moved back a few feet and at the same time the marshaller disappeared from view and never signaled to set the brakes.a few seconds later while looking for the marshaller for some guidance I felt and heard the tow bar being disconnected at which point I set the brakes. I went down and talked to the marshaller and stressed the importance of remaining in view and providing continuous guidance to the flight crew until brakes are set.

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Original NASA ASRS Text

Title: A320 Captain reported observing SOP deviations involving ramp personnel at MMSD.

Narrative: The Marshaller guided us a few feet too far before calling for a stop and set brakes. With hand signals he informed that we would be pushed back a few feet before connecting the jetway. A tug arrived and was connected after which the Marshaller signaled to release brakes. I did so and we were moved back a few feet and at the same time the Marshaller disappeared from view and never signaled to set the brakes.A few seconds later while looking for the Marshaller for some guidance I felt and heard the tow bar being disconnected at which point I set the brakes. I went down and talked to the Marshaller and stressed the importance of remaining in view and providing continuous guidance to the flight crew until brakes are set.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.