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B777 flight attendant reported lack of adequate crew rest due to an airflow malfunction and persistent chimes in the crew-rest bunk area.
| Attributes | |
| ACN | 1518023 |
| Time | |
| Date | 201802 |
| Aircraft 1 | |
| Make Model Name | B777 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Aircraft Auto Temperature System |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Experience | Flight Attendant Airline Total 30 Flight Attendant Total 30 |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Flight Deck / Cabin / Aircraft Event Other / Unknown |
Narrative:
I just laid down for first break and heard five chimes. I thought it was the phone but it was not so I called upstairs to purser but she was not there so I spoke to another flight attendant and I asked if they were trying to call us. She said no; so I told her about the chimes. I was back in the bunk; the chimes kept going every few minutes; and I noticed my airflow valve in my bunk was acting weird. The air would stop and start. So; I got up and went upstairs to find purser. I told her what was going on and she called [the] cockpit; who told her to come right up. I also went to look at the lighted airflow button on top of the stairs of bunk and noticed the light was on but it said off so I told her that when she came out of cockpit. At this time; she said we all needed to be out of lower lobe crew rest (llcr) so I went back down to get my flight partner who was still resting despite the noise. For the next two hours; the purser was in and out of the flight deck. She finally decided we would have 1 1/2 hour breaks in passenger seats. I had a middle seat between two passenger that were sneezing and coughing so I just got up in fear of getting a cold or flu. It was awful to be on duty that long without rest. I thought we would divert but purser said the cockpit said we could not.
Original NASA ASRS Text
Title: B777 Flight Attendant reported lack of adequate crew rest due to an airflow malfunction and persistent chimes in the crew-rest bunk area.
Narrative: I just laid down for first break and heard five chimes. I thought it was the phone but it was not so I called upstairs to purser but she was not there so I spoke to another Flight Attendant and I asked if they were trying to call us. She said no; so I told her about the chimes. I was back in the bunk; the chimes kept going every few minutes; and I noticed my airflow valve in my bunk was acting weird. The air would stop and start. So; I got up and went upstairs to find purser. I told her what was going on and she called [the] cockpit; who told her to come right up. I also went to look at the lighted airflow button on top of the stairs of bunk and noticed the light was on but it said off so I told her that when she came out of cockpit. At this time; she said we all needed to be out of Lower Lobe Crew Rest (LLCR) so I went back down to get my flight partner who was still resting despite the noise. For the next two hours; the purser was in and out of the flight deck. She finally decided we would have 1 1/2 hour breaks in passenger seats. I had a middle seat between two passenger that were sneezing and coughing so I just got up in fear of getting a cold or flu. It was awful to be on duty that long without rest. I thought we would divert but purser said the cockpit said we could not.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.