Narrative:

Engine failure at 41000'. We were unable to maintain altitude. We asked for lower. They issued us 39000', but we had already gone through that. Basic procedure was we couldn't do as told!!

Google
 

Original NASA ASRS Text

Title: SMT JET ACFT LOST 1 ENGINE AT FL410. UNABLE TO MAINTAIN ALT, REQUESTED LOWER. ARTCC CTLR GAVE FL390 BUT FLT WAS ALREADY BELOW THAT ALT.

Narrative: ENG FAILURE AT 41000'. WE WERE UNABLE TO MAINTAIN ALT. WE ASKED FOR LOWER. THEY ISSUED US 39000', BUT WE HAD ALREADY GONE THROUGH THAT. BASIC PROC WAS WE COULDN'T DO AS TOLD!!

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.