Narrative:

First officer went back for dangerous goods can inspection and noted that there wasn't any visible dg hose quick connect visible on the outside of the can. On closer inspection; there was a circular hole where the quick connect should occur and looking from inside; the red hose and brass fitting were dangling to the side off the cut hole in the metal can. There was no way to fit the metal fitting into the hole and attach the aircraft fire bottle hoses to the can.dangerous goods was bumped due to lack of integrity of the can with the hole. The manager of the flight was notified over the phone by ramp agent; and he was not happy about the can being bumped and wanted to know who made the decision. The ramp agent told [the] manager that the captain was bumping it since there was a hole in the can. I called the [operations director] and notified him of the can bump and that the manager was not happy that we were bumping the can. I suggested that they could get another dg can out to us and trans-load the dg since there wasn't a huge amount; but all dangerous goods was left in the can [that] was left on the ramp as we pushed back.dangerous goods can was not properly pre-inspected by hub dangerous goods personnel for integrity prior to loading and then loading [it] with dangerous goods and sent to the aircraft for flight. The crew was the third group in this chain and the only ones to catch the problem! Continue crew inspections of dangerous goods cans and work on follow through of hub personnel of proper procedures and educate them on the dangers of putting a can out into the system that has holes or other problems.

Google
 

Original NASA ASRS Text

Title: A300 flight crew reported refusal to transport HAZMAT cargo due to faulty HAZMAT container.

Narrative: First Officer went back for Dangerous Goods can inspection and noted that there wasn't any visible DG hose quick connect visible on the outside of the can. On closer inspection; there was a circular hole where the quick connect should occur and looking from inside; the red hose and brass fitting were dangling to the side off the cut hole in the metal can. There was no way to fit the metal fitting into the hole and attach the aircraft fire bottle hoses to the can.Dangerous Goods was bumped due to lack of integrity of the can with the hole. The manager of the flight was notified over the phone by ramp agent; and he was not happy about the can being bumped and wanted to know who made the decision. The ramp agent told [the] Manager that the Captain was bumping it since there was a hole in the can. I called the [Operations Director] and notified him of the can bump and that the Manager was not happy that we were bumping the can. I suggested that they could get another DG can out to us and trans-load the DG since there wasn't a huge amount; but all dangerous goods was left in the can [that] was left on the ramp as we pushed back.Dangerous Goods can was not properly pre-inspected by hub Dangerous Goods personnel for integrity prior to loading and then loading [it] with Dangerous Goods and sent to the aircraft for flight. The crew was the third group in this chain and the only ones to catch the problem! Continue crew inspections of Dangerous Goods cans and work on follow through of hub personnel of proper procedures and educate them on the dangers of putting a can out into the system that has holes or other problems.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.