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A320 first officer reported that a fueler was looking at cell phone and not paying attention during the fueling process.
| Attributes | |
| ACN | 1533997 |
| Time | |
| Date | 201804 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Flight Conditions | VMC |
| Light | Night |
| Aircraft 1 | |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | First Officer Pilot Flying |
| Qualification | Flight Crew Instrument Flight Crew Multiengine Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy |
Narrative:
During my preflight inspection; I observed the fueler sitting down on the fueling equipment and looking at his phone while fueling. He was not paying any attention whatsoever to the task at hand of fueling the airplane. I notified a [ramp] agent I saw outside. She said she would notify a ramp supervisor. I do not know if that happened and if the fueler was told to get off his phone; however; fueling did occur with no incident.ensure that; first of all; fuelers know to pay attention during fueling; and secondly; have ramp supervisors actually out supervising the ramp and associated activities.
Original NASA ASRS Text
Title: A320 First Officer reported that a fueler was looking at cell phone and not paying attention during the fueling process.
Narrative: During my preflight inspection; I observed the fueler sitting down on the fueling equipment and looking at his phone while fueling. He was not paying any attention whatsoever to the task at hand of fueling the airplane. I notified a [ramp] agent I saw outside. She said she would notify a ramp supervisor. I do not know if that happened and if the fueler was told to get off his phone; however; fueling did occur with no incident.Ensure that; first of all; fuelers know to pay attention during fueling; and secondly; have ramp supervisors actually out supervising the ramp and associated activities.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.