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B737 captain reported that a sole controller was working all positions; from taxi to departure at msy.
| Attributes | |
| ACN | 1534976 |
| Time | |
| Date | 201804 |
| Local Time Of Day | 0001-0600 |
| Place | |
| Locale Reference | MSY.Airport |
| State Reference | LA |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Make Model Name | B737 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Initial Climb Taxi |
| Flight Plan | IFR |
| Person 1 | |
| Function | Captain Pilot Flying |
| Qualification | Flight Crew Air Transport Pilot (ATP) Flight Crew Multiengine Flight Crew Instrument |
| Experience | Flight Crew Last 90 Days 180 Flight Crew Total 5097 Flight Crew Type 2945 |
| Events | |
| Anomaly | ATC Issue All Types |
Narrative:
The tower controller was working all positions simultaneously: clearance; ground; and tower. This included de-conflicting multiple pushbacks; maintenance repositions; taxi clearances; takeoff clearances; and hand offs to departure. First; controller was doing this across multiple frequencies making situational awareness difficult when trying to communicate. Specifically; controller cleared us for takeoff while we were still taxiing. We needed additional time and were virtually unable to communicate that due to how busy it was. We were calling on the tower frequency and apparently blocking calls on the ground frequency.on takeoff roll; the controller was still transmitting across all frequencies simultaneously; resulting in near constant transmissions. Had we experienced an emergency and required assistance it would have been nearly impossible to break through the chatter. Finally; due to workload and other duties; the controller neglected to hand us off to departure control until we prompted it.
Original NASA ASRS Text
Title: B737 Captain reported that a sole Controller was working all positions; from taxi to departure at MSY.
Narrative: The tower controller was working all positions simultaneously: clearance; ground; and tower. This included de-conflicting multiple pushbacks; maintenance repositions; taxi clearances; takeoff clearances; and hand offs to departure. First; Controller was doing this across multiple frequencies making situational awareness difficult when trying to communicate. Specifically; Controller cleared us for takeoff while we were still taxiing. We needed additional time and were virtually unable to communicate that due to how busy it was. We were calling on the tower frequency and apparently blocking calls on the ground frequency.On takeoff roll; the controller was still transmitting across all frequencies simultaneously; resulting in near constant transmissions. Had we experienced an emergency and required assistance it would have been nearly impossible to break through the chatter. Finally; due to workload and other duties; the controller neglected to hand us off to departure control until we prompted it.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.