Narrative:

I planned this flight at the normal time. There was a dangerous good item; item 24; planned for the bulk pit. Therefore; I created item 26 using a [passenger bag] entry. This adds a 15 bag [basic regulation] item; to reinforce the requirement of having 15 bags in the bulk pit along with the dg (dangerous goods) item.this flight was weight restricted; so I was watching my weights closely. I was holding off many [non-revenue] passengers to keep the flight legal. Around 15 minutes before departure; I contacted the [operations agent]. Together; we decided to go with 26F and 313Y passengers; with 340 bags. The weight remaining would be less than 100 lbs. I got a [passenger count] from customer service with that count. The flight pushed; and I got a ramp final. I noticed I now had about 1500 lbs remaining. I did not receive any type of bag deviation. I figured that ramp had some misconnect bags; and didn't check further since there was no deviation. I didn't notice there were no bags pitted for the bulk pit. This was an oversight on my part; as there should have been at least 15 bags pitted with the dg item.a few minutes later; I get a call from another [operations agent]. She advised that there were bags in the bulk pit. I now noticed that item 26; with 41 bags; was showing 'below the line'; held off for damaged container code. By now the flight was already in the air. I invalidated the weights; which re-opened the [load plan] for re-final.I got a call from the ramp lead. He stated he didn't know how the bags got held off. I advised him the flight was now re-opened; and he could correct and re-final. He said he would do so. In a few minutes; he called me back; stating he was still having trouble closing out on the scanner. He also stated that he wasn't able to close out a wide body flight on the computer. I advised him that I would make the changes on the [load plan]; and that he would have to final the [load plan] and [dispatch release]. I told him when I was finished; and had him try to final using the scanner. He did; and the [load plan] [closed out]; as well as the [load plan]. I then sent the weight change and advised my shift manager what had happened.

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Original NASA ASRS Text

Title: Load Planner reported incorrect weight and HAZMAT data after flight had departed. Revised data and corrected weight information.

Narrative: I planned this flight at the normal time. There was a dangerous good item; item 24; planned for the bulk pit. Therefore; I created item 26 using a [passenger bag] entry. This adds a 15 bag [basic regulation] item; to reinforce the requirement of having 15 bags in the bulk pit along with the DG (Dangerous Goods) item.This flight was weight restricted; so I was watching my weights closely. I was holding off many [non-revenue] passengers to keep the flight legal. Around 15 minutes before departure; I contacted the [Operations Agent]. Together; we decided to go with 26F and 313Y passengers; with 340 bags. The weight remaining would be less than 100 lbs. I got a [passenger count] from Customer Service with that count. The flight pushed; and I got a ramp final. I noticed I now had about 1500 lbs remaining. I did not receive any type of bag deviation. I figured that ramp had some misconnect bags; and didn't check further since there was no deviation. I didn't notice there were no bags pitted for the bulk pit. This was an oversight on my part; as there should have been at least 15 bags pitted with the DG item.A few minutes later; I get a call from another [Operations Agent]. She advised that there were bags in the bulk pit. I now noticed that item 26; with 41 bags; was showing 'below the line'; held off for damaged container code. By now the flight was already in the air. I invalidated the weights; which re-opened the [load plan] for re-final.I got a call from the ramp lead. He stated he didn't know how the bags got held off. I advised him the flight was now re-opened; and he could correct and re-final. He said he would do so. In a few minutes; he called me back; stating he was still having trouble closing out on the scanner. He also stated that he wasn't able to close out a wide body flight on the computer. I advised him that I would make the changes on the [load plan]; and that he would have to final the [load plan] and [dispatch release]. I told him when I was finished; and had him try to final using the scanner. He did; and the [load plan] [closed out]; as well as the [load plan]. I then sent the weight change and advised my shift manager what had happened.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.