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An erj pilot reported that the misuse of ACARS by dispatchers can be a safety issue.
| Attributes | |
| ACN | 1569595 |
| Time | |
| Date | 201806 |
| Local Time Of Day | 0601-1200 |
| Place | |
| Locale Reference | ORD.Airport |
| State Reference | IL |
| Aircraft 1 | |
| Make Model Name | EMB ERJ 145 ER/LR |
| Operating Under FAR Part | Part 121 |
| Person 1 | |
| Function | Pilot Not Flying |
| Qualification | Flight Crew Commercial Flight Crew Air Transport Pilot (ATP) Flight Crew Multiengine |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy |
Narrative:
The event developed from a long history of fun and jovial banter with dispatchers over ACARS. This was an unnecessary communication via ACARS; it did not involve any portion of the flight being operated. The company has many other ways to change the schedule of the flight crews.received ACARS that said [one of the] flight attendant please call crew scheduling upon arrival in chicago. Please acknowledge receipt of this message. I sent a message in response that the flight attendant does not have access to ACARS. The next message said to have her call when arriving in chicago. I sent back that she is not on this flight. My flight attendant for this flight [is a he]. He is a man. I informed [the flight attendant] that he would need to call scheduling from the gate. In chicago; [the flight attendant] called crew scheduling and was put on a different assignment. I was informed today that I must go to on my days off to have a meeting with the chief pilots; and that I will be taken off flying; and possibly punished pending an investigation. The flight attendant complied with his schedule and got the flight out in a timely manner. Communications involving future flights should be put off until no one is operating a flight. The nonessential notification of crew members is disruptive and counterproductive to the current flight and may; at times; even compromise safety.
Original NASA ASRS Text
Title: An ERJ pilot reported that the misuse of ACARS by dispatchers can be a safety issue.
Narrative: The event developed from a long history of fun and jovial banter with dispatchers over ACARS. This was an unnecessary communication via ACARS; it did not involve any portion of the flight being operated. The company has many other ways to change the schedule of the flight crews.Received ACARS that said [one of the] Flight Attendant please call crew scheduling upon arrival in Chicago. Please acknowledge receipt of this message. I sent a message in response that the Flight Attendant does not have access to ACARS. The next message said to have HER call when arriving in Chicago. I sent back that SHE is not on this flight. My Flight Attendant for this flight [is a he]. HE is a man. I informed [the Flight Attendant] that he would need to call scheduling from the gate. In Chicago; [the Flight Attendant] called Crew Scheduling and was put on a different assignment. I was informed today that I must go to on my days off to have a meeting with the chief pilots; and that I will be taken off flying; and possibly punished pending an investigation. The Flight Attendant complied with his schedule and got the flight out in a timely manner. Communications involving future flights should be put off until no one is operating a flight. The nonessential notification of crew members is disruptive and counterproductive to the current flight and may; at times; even compromise safety.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.