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737 flight attendant reported the aircraft encounter turbulence; with two lightning strikes and passengers were emotionally upset; but there was no communication from the flight deck crew.
| Attributes | |
| ACN | 1582031 |
| Time | |
| Date | 201809 |
| Local Time Of Day | 0601-1200 |
| Place | |
| Locale Reference | DCA.Airport |
| State Reference | VA |
| Environment | |
| Flight Conditions | IMC |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | B737-700 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Climb |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Inflight Event / Encounter Weather / Turbulence |
Narrative:
We took off into a severe thunderstorm out of atl. We got the ding for departure check; then the captain immediately said over the PA for the flight attendants (flight attendant) to remain seated. We hit the worst turbulence I have ever experienced. We took a lightning strike to the right wing. We had even worse turbulence with huge drops. I have never heard passenger scream like that. Everyone was terrified and we were trying to reassure people and keep our composure while we were scared ourselves. We took another lightning strike to the left wing. There was absolutely no communication from the flight deck. They eventually called to say we could get up; even though it was still very bumpy. The a informed him we had taken a lightning strike and he told her we didn't later; after the first officer (first officer) confirmed it; he agreed that we had. They never checked on us; never checked on the passenger or made specific announcements about the incident. They weren't even out for view during deplaning.
Original NASA ASRS Text
Title: 737 flight attendant reported the aircraft encounter turbulence; with two lightning strikes and passengers were emotionally upset; but there was no communication from the flight deck crew.
Narrative: We took off into a severe thunderstorm out of ATL. We got the ding for departure check; then the Captain immediately said over the PA for the Flight Attendants (FA) to remain seated. We hit the worst turbulence I have ever experienced. We took a lightning strike to the right wing. We had even worse turbulence with huge drops. I have never heard Passenger scream like that. Everyone was terrified and we were trying to reassure people and keep our composure while we were scared ourselves. We took another lightning strike to the left wing. There was absolutely no communication from the flight deck. They eventually called to say we could get up; even though it was still very bumpy. The A informed him we had taken a lightning strike and he told her we didn't later; after the First Officer (FO) confirmed it; he agreed that we had. They never checked on us; never checked on the Passenger or made specific announcements about the incident. They weren't even out for view during deplaning.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.