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B737 captain reported the flight attendants did not recieve the takeoff announcement due to a microphone malfunctioning.
| Attributes | |
| ACN | 1586625 |
| Time | |
| Date | 201810 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | B737 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Takeoff |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Cockpit/Cabin Communication |
| Person 1 | |
| Function | Captain |
| Qualification | Flight Crew Multiengine Flight Crew Instrument Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Total 9763 |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Other / Unknown |
Narrative:
After leveling off in cruise I attempted to make a PA as I turned the seatbelt sign off and noticed that the hand microphone on the center pedestal for the PA system did not work. I then used the microphone for the captain's communication panel to make the announcement. Later in the flight I was informed by flight attendants that the takeoff announcement informing the flight attendants to be seated was not broadcast in the cabin. A flight attendant told me all four of the flight attendants as we were starting the takeoff roll and one was actually in the lavatory. Each of them then sat in their jump seats as we continued the takeoff.
Original NASA ASRS Text
Title: B737 Captain reported the flight attendants did not recieve the takeoff announcement due to a microphone malfunctioning.
Narrative: After leveling off in cruise I attempted to make a PA as I turned the seatbelt sign off and noticed that the hand microphone on the center pedestal for the PA system did not work. I then used the microphone for the Captain's communication panel to make the announcement. Later in the flight I was informed by flight attendants that the takeoff announcement informing the flight attendants to be seated was not broadcast in the cabin. A Flight Attendant told me all four of the flight attendants as we were starting the takeoff roll and one was actually in the lavatory. Each of them then sat in their jump seats as we continued the takeoff.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.