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|
Attributes | |
ACN | 1593021 |
Time | |
Date | 201811 |
Aircraft 1 | |
Make Model Name | B737 Next Generation Undifferentiated |
Operating Under FAR Part | Part 121 |
Flight Phase | Parked |
Flight Plan | IFR |
Person 1 | |
Function | Captain |
Qualification | Flight Crew Instrument Flight Crew Multiengine Flight Crew Air Transport Pilot (ATP) |
Experience | Flight Crew Last 90 Days 178 Flight Crew Total 21200 Flight Crew Type 3342 |
Events | |
Anomaly | Deviation - Procedural Published Material / Policy |
Narrative:
This was the first flight on a max for both pilots. Unfamiliarity with flight deck displays led to confusion about display annunciations and switch function. The flight manual does not address at least one annunciation; or the controls for the display--or if it does; neither pilot could find the explanation. I have spent literally days looking for an explanation; could not find one; and that is why I wrote this report. It shouldn't be this hard to figure out what I'm looking at.on the first officer side nd; on the ground only; there is a maintenance annunciation. We both saw it; couldn't find any immediate explanation for it on the ground; and didn't address it until airborne. I researched the FM (flight manual) for an explanation; accomplishing a word search of the term maintenance. There are only two references I could find: the overhead maintenance light (a no go item) and the cds maintenance light (a QRH item). There is no explanation of the nd maintenance annunciation. We spent the entire hour flight trying to find the meaning of this annunciation and came up empty handed. We determined to check it out once we landed (if the light came on again). Sure enough; after parking; the maintenance annunciation came back on the nd display. We called maintenance to check out the light. We waited to make an elb entry; unsure if one was required. Turned out; an elb entry was not required.the mechanic explained the light was part of a menu for maintenance use only on the ground. In addition; there are two selector knobs that are under-explained (i.e.; not explained) in the manual; and we were uncertain what their purpose was. One is under the fuel flow switch and the other under the mfd/engine tfr display switch. These knobs don't seem to work in flight. The first officer offered to hit the sel function in flight; to test it out; but I thought something irreversible or undesirable might happen (not knowing what we were actually selecting); so we did not try it out in flight. The mechanic later explained sel on the first officer side was used on the ground by maintenance to toggle between the maintenance functions. I forgot to ask what my side did; and still don't know.finally; in the captain's preflight procedure in the bulletin; it says; 'selector... C'. What selector is this referring to? Is this the same selector under the fuel flow switch; (which is shown in the maximum panels on the left position; as if that is the normal position?) this is very poorly explained. I have no idea what switch the preflight is talking about; nor do I understand even now what this switch does.I think this entire setup needs to be thoroughly explained to pilots. How can a captain not know what switch is meant during a preflight setup? Poor training and even poorer documentation; that is how. It is not reassuring when a light cannot be explained or understood by the pilots; even after referencing their flight manuals. It is especially concerning when every other maintenance annunciation means something bad. I envision some delayed departures as conscientious pilots try to resolve the meaning of the maintenance annunciation and which switches are referred to in the setup.
Original NASA ASRS Text
Title: B737MAX Captain reported confusion regarding switch function and display annunciations related to 'poor training and even poorer documentation'.
Narrative: This was the first flight on a Max for both pilots. Unfamiliarity with flight deck displays led to confusion about display annunciations and switch function. The Flight Manual does not address at least one annunciation; or the controls for the display--or if it does; neither pilot could find the explanation. I have spent literally days looking for an explanation; could not find one; and that is why I wrote this report. It shouldn't be this hard to figure out what I'm looking at.On the First Officer side ND; on the ground only; there is a MAINT annunciation. We both saw it; couldn't find any immediate explanation for it on the ground; and didn't address it until airborne. I researched the FM (Flight Manual) for an explanation; accomplishing a word search of the term MAINT. There are only two references I could find: the overhead MAINT light (a no go item) and the CDS MAINT light (a QRH item). There is no explanation of the ND MAINT annunciation. We spent the entire hour flight trying to find the meaning of this annunciation and came up empty handed. We determined to check it out once we landed (if the light came on again). Sure enough; after parking; the MAINT annunciation came back on the ND display. We called Maintenance to check out the light. We waited to make an ELB entry; unsure if one was required. Turned out; an ELB entry was not required.The mechanic explained the light was part of a menu for maintenance use only on the ground. In addition; there are two selector knobs that are under-explained (i.e.; not explained) in the manual; and we were uncertain what their purpose was. One is under the Fuel Flow switch and the other under the MFD/ENG TFR display switch. These knobs don't seem to work in flight. The First Officer offered to hit the SEL function in flight; to test it out; but I thought something irreversible or undesirable might happen (not knowing what we were actually selecting); so we did not try it out in flight. The mechanic later explained SEL on the First Officer side was used on the ground by maintenance to toggle between the maintenance functions. I forgot to ask what my side did; and still don't know.Finally; in the Captain's preflight procedure in the bulletin; it says; 'Selector... C'. What selector is this referring to? Is this the same selector under the Fuel Flow switch; (which is shown in the MAX panels on the L position; as if that is the normal position?) This is very poorly explained. I have no idea what switch the preflight is talking about; nor do I understand even now what this switch does.I think this entire setup needs to be thoroughly explained to pilots. How can a Captain not know what switch is meant during a preflight setup? Poor training and even poorer documentation; that is how. It is not reassuring when a light cannot be explained or understood by the pilots; even after referencing their flight manuals. It is especially concerning when every other MAINT annunciation means something bad. I envision some delayed departures as conscientious pilots try to resolve the meaning of the MAINT annunciation and which switches are referred to in the setup.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.