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Flight attendant reported gate agent tagging passenger cabin rollerboards for cargo without inquiring status of lithium ion batteries.
| Attributes | |
| ACN | 1596230 |
| Time | |
| Date | 201811 |
| Local Time Of Day | 0001-0600 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant In Charge |
| Events | |
| Anomaly | Deviation - Procedural Hazardous Material Violation Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Other / Unknown |
Narrative:
We boarded on time. Before agent came down with paperwork; I had called the agent to let them know we had zero space on aircraft and to please check anymore rollerboards. Agent came down with paperwork. I informed them that we had bags to check. As agents were tagging bags; I noticed that neither agent was asking passengers about spare lithium batteries. After a few times asking them; they finally did ask. I did inform the captain before closing the aircraft door. All employees must be aware of safety issues. Agent did not ask passengers about spare lithium batteries until I questioned the agents on the procedure. This happened with two different agents.
Original NASA ASRS Text
Title: Flight Attendant reported Gate Agent tagging passenger cabin rollerboards for cargo without inquiring status of Lithium Ion batteries.
Narrative: We boarded on time. Before agent came down with paperwork; I had called the agent to let them know we had zero space on aircraft and to please check anymore rollerboards. Agent came down with paperwork. I informed them that we had bags to check. As agents were tagging bags; I noticed that neither agent was asking passengers about spare lithium batteries. After a few times asking them; they finally did ask. I did inform the Captain before closing the aircraft door. All employees must be aware of safety issues. Agent did not ask passengers about spare lithium batteries until I questioned the agents on the procedure. This happened with two different agents.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.